week 10 Flashcards

(46 cards)

1
Q

what is distrabution

A

all activities required to get right product to right place at right time
o How customer get product and where

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2
Q

what is wholeseller, distrabutor and retailer

A

wholeseller: 3rd party between manufactor and reatiler who relsell products
distrabutro: indpendant cntractor hired by manufactor to sell products
Retailer: a peron or compahny that sells products directly to final customer

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3
Q

direct vs indiret distrabution

A

o Direct: direct interaction from producer and consumer
o Indirect: actor in the middle help us get producer to the consumer which could be wholeseller, distributor, reatailor

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4
Q

what is supply chain

A

o All activities and institution to produce the product to the consumer

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5
Q

supply chain vs distrabution channel vs logisitcs manahgement

A

SC:o All activities and institution to produce the product to the consumer
o Logistic management is governance of supply chain

o Distribution channel: actors that help get product to consumer

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6
Q

level 0-2 SC

A

0- direct to consumer
1- retailer help
2- partner with wholeseller get into retailer to customer

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7
Q

SC of ecoomerce company

A

RM–> Supplier–> Manufactor–> distrabutor–> retailer–> consumer

logistics in betwene

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8
Q

Shein SC contains

A

audience engagement and digitally epowered, repsod quick as possible, only do small batch, important to listen and translate data into SC

digitalized SC–> data driven merch plan–> in demand production–> customer feedback and analysis

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9
Q

what are upstream suplly partners

A

o Upstream partners: suppliers those partners that help get product done like raw materials labeling and package all supliers to get product done

ex–> pumpkin egg flour suppliuer get R to pumpkin pie makers

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10
Q

what are downstream supply partners

A

to get product to customer ex safeway getting a pie to customer

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11
Q

channel structure depends on

A

capability, nature of product or service

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12
Q

Adv and disadv of infdirect distrabution

A

o Advantage of indirect is reach larger market, different segmented market, get rid of some of activities in house like fufill order
o Disadv: no direct communication with consumer less feedback and harder get consumer info behavior

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13
Q

multichannel distrabution is

A

different ways of distrabuting to diff customer or bus segment

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14
Q

Admin VMS

A

dominant channel memebr controls the channel relationship and operation of SC

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15
Q

contractual VMS

A

like frnachising, independant firms at diff levels of SC join tog through contracts

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16
Q

Coperate VMS

A

parent company has complete control and can dictate priorities and objectives of the marketing channel

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17
Q

Horizontal marketing system is

A

o Two or more companies as a single level join together

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18
Q

what is disintermediation

A
  • Disintermediation When producers and service providers cut out traditional intermediaries or displace resellers
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19
Q
  • Channel selection: 4 questions to make decsions which distribution channel is best for us
A

o 1- does fit target customer channel
o 2- brand position
o 3- fit for org
o 4- achieve economic goal

20
Q

channel design matrix asks and soluton

A

o Pssible channels, will customer buy, fit brand, fit org, profit potential
analyze customer need, set objective, ID alternative, evaluation

21
Q

anlayze custyomer need incl

A
  • Analyze consumer needs: how customer wnts to get product
    o What do customer need and want and how to get product
    o Willing to travel to get service or in person online?
    o Assortment, specialization
    o Add on service
22
Q

set channel objective incl lookig at what

A
  • Set channel objective with that channel
    o Target level of customer service
    o What is nature of product
    o Company size and financial stuation
    o Competition and benchmarking
23
Q

Types of distrabution levels

A

 Intensive distribution: be different locations like coke
 Selective
 Exclusive like porshe
 Product and capability bsed

24
Q

logisitcs management examples

A
  • Logistic management
    o Governance of supply chain take into account
    o Transport modes
    o Inventory management
    o Get product to customer
     Shipping merch to store
     Order online or pick up in store
25
Logistics management includes
Customer service Parts and service support Distribution communications Inventory control Materials handling Order processing, etc.
26
DC is what
transfers ownership of goods and moves from point of production to customer, part of overall SC
27
direct vs indirect vs multichannel distrabution
direct: no intermediaries indirect: one or more intermediaries work with manufactor multichannel: reach more customer and business like best buy
28
Push vs pull marketing strat
Push: manufactor forces promo efforts on channel members to carry products Pull: direct effort at consumer to build demand for product
29
3 levels of distrabution intensity
exclusive: one or few retailers --> scarcity and ensure has enough inventory Selective: mantain image and control flow, few slected intensive: many outlets as possible
30
factpry to consumer vs factory to store to consumer beneift
less transactions
31
intermediaires important role
One important role played by intermediaries is to reduce the number of marketplace contracts, resulting in more efficient systems.
32
3 function group and examples of intermediaries role
transactional: buying, risk taking, promo, sell logistical: physical distrabution, risk facilitating: info gather, financing
33
what is channel conflict
when channel members are not in agreement about their goals, roles or rewards.
34
what is vertical channel conflict
2+ partners conflicting across multiple channels like manufactor and retailer
35
what is horizontal channel conflict
conflict with same members like 2 retailers, .
36
what mitigates ocnflict in DC
Power
37
what is vertical marketing system
member acts as a unified system because they realize that each party can maximize its individual benefits by working together to make the distribution system more efficient rather than working individually or at cross purposes
38
coperate VMS is
parent company has complete control and dictate priorities
39
what is independant VMS
each individual member attempt to satisfy their own objective of maximizing profits often at expense of other members
40
3 types of VMS
admin: dominant memeber control power contractual: independant firms at different levels of SC join together through contracts to obtain economies of scale franchising:
41
what is strategic relationship
relationship over the long term and investing in opportunities that are mutually beneficial.  both party beenfity bc pie is bigger Created explicitly to uncover and exploit joint opportunities, so members depend on and trust each other heavily, share goals and agree on how to accomplish those goals and are willing to take risks, share confidential info, and make significant investments for the sake of the relationship.
42
strategic relation important peices
mutual trust, open communication, interdependence, common goals and credible commitments
43
Advantage of DC
o More accurate sales forecast o Carry less merch in individual stores o Easier to avoid running out of stock o Retail store space more exp than DC o However if only few stores DC not worth
44
what does JIT include
* JIT include reduice lead time increased product availability, lower inv investment but product availability increases
45
Q: What are the four key steps in the Channel Design/SELECT process?
A: 1) Analyze Consumer Needs, 2) Set Channel Objectives, 3) Identify Channel Alternatives, 4) Evaluation
46
Channel DESIGN steps
Does the channel fit the target customer? Does the channel fit the brand positioning? Is the channel a good fit for our organization? Can we achieve our economic goals through this channe