Week 12 Cont..

Question 1

Emotion

Answer 1

An internal response to an external stimuli, which shows emotional significance

Question 2

Emotional norms

Answer 2

Norms around how you should express emotions and what emotions are appropriate

Question 3

Emotional labour

Answer 3

Requirement and expectations in a role (felt not expressed)

Question 4

Emotional managment

Answer 4

Cognitive and bodily manifestation which is congruent with the situation

Question 5

Society of denial

Answer 5

Denying something that you know is incongruent which your values, however the emotional management of this creates false sense of security in a society of precarity