Week 3 Flashcards
(11 cards)
Integrative Bargaining
creating value, maximise joint value creation
“create value in order to appropriate value”
Distributive Bargaining
claiming the maximum value
Two Types of bargaining issues
- controversial: win/lose
- non-controversial: win/win
How to exploit integrative dimensions/ How to create value
- exploit tradeoffs
- propose multiple mini packages (make up for lack of information)
- Efficiency Ratio (Benefit to other/Cost to us) -> use selectively “Pay with cheap money”
- use Pareto efficiency (best option for both) and competitive effects
- incentive compatibility
- recognise difference in perceived cost/benefits
-> use success fees and warranties to deal with differences
Pitfalls of a negotiation
- single issue logic -> enlarge agenda
- argumentation -> ask more questions
- loss of credibility -> build trust (no lie/extreme offers)
- misbehaving -> avoid irritators (Soft on people, tough on issues, quit confidence)
- bad management process
Telling the truth in negotiation
Principled negotiation
problem: leaves money on table (could have asked for something in return
Lying in negotiation
- risk of loosing credibility
- risk of loosing liberte d’action (psychological disadvantage of having to be careful)
- risk of turning tables and ending up with worse outcome
Strategic misrepresentation in negotiation
- reply with broad, vague questions
- use non-informative statements (but give no indication of the option you favor)
- using statements with if message (w/o using “if”)
-> could become personal dilemma (ommitting info) but you don’t tie your hands
1. misrepresentative message
2. come clean
Answering with a question in negotiation
+ avoid yes/no
+ suggest compensation is needed
+ leave door open to enlarge agenda
+ conveys interest/sympathy
+ does not reveal info
-> what is your proposal
Characteristics of a successful negotiator
- ability to extract information (related to building trust via credible image)
- quiet confidence
- firm in what he has to say
- separation of people and problems
- positive an friendly
6.building bridges by enlarging the agenda - understanding priorities of both sides
What to do to avoid escalation in long-term negotiations
- integrative bargaining instead of distributive
- no ZOPA, enlarge agenda
- add non-controversial issues (win/win)