WEEK 3 Flashcards
(25 cards)
What is the most appropriate action of an office manager who makes a mistake?
admit the mistake and seek to prevent it from happening again
What are the advantages of teamwork in the office?
What best describes the purpose of a procedures manual?
What is included in facility and equipment management?
As an office manager, which behavior will most likely reflect your professional competence?
When an involuntary dismissal is necessary, what is the maximum time the dismissal should take?
What best describes the most common time period for a new employee to be placed on probation?
The medical assistant office manager needs certain skills and qualities to be successful. What are those skills and qualities?
How should you use social networking?
What are helpful guidelines in preventing conflicts?
T/F A voluntary separation occurs when an employee’s performance is poor or there has been a serious violation of the office policies.
T/F Full-time employees generally work 30 hours or more per week.
T/F To verify that all employees are authorized to work, employers are required by law to have the job candidate complete an eligibility verification (1-9) form.
What is considered appropriate material for a policy manual?
What are appropriate interview questions?
What best describe the law that requires employers to verify the right of employees to work in the United States?
What should one look for when evaluating a candidate’s resume?
A form letter would be appropriate for:
Identify a true statement about emails:
A ___________ sentence contains two or more independent clauses, separated by a comma.
The characteristic feature of the ____________ ____________ letter style is that the dateline, complimentary close, and typed signature begin at a bit right of center.
Which muscle of the eye does not move the eyeball but is attached to and moves the eyelid?
The organ of Corti is located in the: _______________ _________
A tympanostomy is used to treat: _______________ ___________
