Week 4 - people aspects of LOs, leadership & management

Question 1

What is leadership?

Answer 1

• the ability to influenceothers
• in ways that change form, nature and function
• of some phenomenon

Question 2

What is distributive leadership? -

Answer 2

The leadership function, shared by many to:

• strengthen the organisation,
• increase engagement
• share responsibility
• make workload more manageable

Question 3

What characteristics should managers focus on to develop a learning org (McGill et al. 2003)

OSCEE

Answer 3

Openness - to new ideas
Systems thinking - holistic interelationships
Creativity - exploring the differnt
Efficacy - leaders must recognise that they can and should influence
Empathy - sensativity for stakeholders

Question 4

Job design can affect e’ee motivation to share knowledge so is a factor when theres a risk of vital turnover or a need to create a competitive advantage. (Foss et al.)

List the causal chain.

Answer 4

1. Job Design
2. Results in particularl job characteristics
3. Impact motivation to share knowledge
4. Affects knowledge sharing behaviour

Question 5

Name the 3 job characteristics in design and the psychological states they affect. (Foss et al.)

Answer 5

(1) Autonomy = degree of control
- The meaningfulness of the work:

(2) Task Identity - degree employee undertakes job tasks from beginning to end.
- The responsibility for work outcomes:

(3) Feedback - extent employee receives information about performance
- Self efficacy

Question 6

define the 3 types of motivation (Foss et al.)

Answer 6

• External motivation: an individual engages in an activity to attain a positive or to avoid a negative external outcome.
• intrinsic motivation: doing an activity because it is in accord with the individual’s intrinsic interest and personal values.
• introjection: when an individual “takes in” an external regulation but monitors themselves based on how they believe others want them to behave

Question 7

Describe the relationships between design / motivation / knowledge sharing behaviour (Foss et al.)

Answer 7

Autonomy = intrinsic.  Increased knowledge sharing
Identity = introjected.  Increased knowledge sending
Feedback = external.  Negative knowledge sending

Question 8

Mahoney believes the way people are handled creates learning orgs. What is his RECIP formula?

Answer 8

• Responsibility – to be open to new ideas and accountable for your own.
• Experience – live in the here and know of leadership challenges, not theory.
• Confidence – to lead with integrity, to question the organisation
• ‘I’ language – own what you say and encourage in others
• Process review – process review at end of meetings, encourage interpersonal problems to be confronted with at the appropriate time

Question 9

• Senge states clearly that the move to learning organisations mean a complete management and leadership paradigm shift. How will a learning organisation be grown. (Belet)

Answer 9

• Top management support
• New approach to formal management education
• New people management for young managers ie: recruitment / selection / training / promotion
• Soft skills receive recognition deserved.