week 6 Flashcards

(20 cards)

1
Q

Competition between different types of products within a particular product category

A

Product competition

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2
Q

Competition between alternative product lines that may satisfy the same consumer need.

A

Generic competition

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3
Q

Rivalry between different kinds of needs on which the consumer is willing to spend money

A

Need competition

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4
Q

Group of competitors with common strategic features (e.g. location, size), strengths (product range, distribution intensity) and strategies (growth strategies, positioning).

A

Strategic group

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5
Q

Outside forces (e.g. the economic climate) that a firm can neither control nor influence but do affect its strategies and performance.

A

Macroenvironmental factors

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6
Q

Comparison of your own business performance and strategies with those of other organizations in order to improve them

A

Benchmarking

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7
Q

Pattern of a phenomenon over time that is part of the external environment and may lead to marketing opportunities

A

Trend

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7
Q

A consumer’s after-tax income available for spending and savings.

A

Disposable personal income

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8
Q

Influencing government officials to create legislation to enact, defeat or change certain laws, or to conduct other activities to protect a company’s interests.

A

Lobbying

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9
Q

Developing or modifying and marketing products that are environmentally safe, which may include changing the production process, packaging, and promotion strategies

A

Green marketing

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10
Q

Use of barcodes to identify products in a distribution system or to create a database of sales per store, enabling automated inventory management as an input for strategy development.

A

Scanning

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10
Q

Consumers’ buying habits, use and eventual disposal of products.

A

Consumption pattern

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11
Q

Product or service that can easily replace a similar product or service.

A

Substitute

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12
Q

Someone’s moral principles, values and personal standards (a deeply rooted sense of what’s right or wrong) that affect his actions and decisions.

A

Ethics

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13
Q

An organization’s commitment to maximize its positive and to minimize its negative impact on society

A

Social responsibility

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14
Q

A marketeer’s principles and ethical standards that guide his marketing decisions and behaviour.

A

Marketing ethics

15
Q

The norms, ideas and values that the members of an organization share, which influence the way they think and communicate as well as their relationships and management style.

A

Corporate culture

16
Q

Strategic approach to corporate philanthropy through linking the company’s products to a social issue, usually by contributing money for each product that consumers buy.

A

Cause-related marketing

16
Q

The (limited) number of brands that someone considers in making a purchase decision.

17
Q

Unpleasant feeling of doubt about the brand choice after making an important purchase decision.

A

Cognitive dissonance