what is OM

Question 1

What is the importance of operations management?

Answer 1

Operations management is crucial for improving efficiency and effectiveness in an organization.

It focuses on optimizing processes, reducing costs, and enhancing customer satisfaction.

Question 2

What are the four Vs of operations management?

Answer 2

The four Vs are:
* Volume
* Variety
* Variation
* Visibility

These characteristics help in understanding how operations can be managed effectively.

Question 3

What are the levels in operations management?

Answer 3

The levels in operations management include:
* Strategic decisions
* Tactical decisions
* Operational planning decisions

Each level plays a distinct role in the overall management of operations.

Question 4

What is the scope of operations management?

Answer 4

The scope of operations management encompasses the planning, organizing, and supervising of production and manufacturing processes.

It also involves managing resources and ensuring quality control.

Question 5

What are the characteristics of operations management?

Answer 5

Characteristics include:
* Efficiency
* Effectiveness
* Flexibility
* Quality

These traits are essential for successful operations management.

Question 6

What are the three modes of operations management?

Answer 6

The three modes are:
* Project
* Job shop
* Continuous

Each mode is suitable for different types of production processes.

Question 7

Fill in the blank: The relationship between different functions within an organisation is represented by the _____ model.

Answer 7

[8 Ms]

The 8 Ms include Man, Machine, Material, Method, Measurement, Money, Market, and Management.

Question 8

True or False: Operations management only focuses on the production of goods.

Answer 8

False

Operations management also applies to service delivery and other organizational functions.

Question 9

What are the differences between services and goods production?

Answer 9

Differences include:
* Intangibility
* Involvement of customers
* Variability
* Perishability

These factors influence how operations are managed in service versus goods production.

Question 10

What are the other departments or functions within an organisation related to operations management?

Answer 10

Other functions include:
* Marketing
* Finance
* Human Resources
* Research and Development

Collaboration among these functions is essential for effective operations management.