What is Organisational Behaviour? Flashcards

(30 cards)

1
Q

What can the knowledge and practice of OB help you with?

A

(1) think analytically and critically, (2) make better decisions, (3) communicate and collaborate more effectively with others, and (4) act with a sense of social responsibility in the workplace.

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2
Q

Name the four managerial activities.

A

Traditional management, Communication, Human resources (HR) management, Networking.

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3
Q

What does traditional management entail?

A

Decision making, planning, and controlling.

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4
Q

What does communication entail from a managerial standpoint?

A

Exchanging routine information and processing paperwork.

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5
Q

What does human resources (HR) management entail?

A

Motivating, disciplining, managing conflict, staffing, and training.

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6
Q

What does networking entail from a managerial standpoint?

A

Socializing, politicking, and interacting with outsiders.

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7
Q

Define Organisational Behaviour.

A

Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. (OB is the study of what people do in an organization and the way their behavior affects the organization’s performance.)

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8
Q

Name the core topics of OB.

A

Motivation, Leader behavior and power, Interpersonal communication, Group structure and processes, Attitude development and perception, Change processes, Conflict and negotiation, Work design

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9
Q

Define systematic study.

A

Systematic study - Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.

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10
Q

Define evidence-based management.

A

Evidence-based management (EBM) The basing of managerial decisions on the best available scientific evidence.

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11
Q

What disciplines contribute to OB?

A

Psychology, social psychology, sociology, anthropology.

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12
Q

Define psychology.

A

The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

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13
Q

Define social psychology.

A

An area of psychology that blends concepts from psychology and sociology to focus on the influence of people on one another.

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14
Q

Define sociology.

A

The study of people in relation to their social environment or culture.

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15
Q

Define anthropology.

A

The study of societies to learn about human beings and their activities.

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16
Q

What are contingency variables?

A

Situational factors or variables that moderate the relationship between two or more variables.

17
Q

Define globalization.

A

The process in which worldwide integration and interdependence is promoted across national borders.

18
Q

Explain workforce diversity?

A

The concept that organizations are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and other characteristics.

19
Q

Explain positive organizational scholarship.

A

An area of OB research that concerns how organizations develop human strengths, foster vitality and resilience, and unlock potential.

20
Q

Explain ethical dilemmas and ethical choices.

A

Situations in which individuals are required to define right and wrong conduct.

21
Q

Explain what a model is.

A

An abstraction of reality, a simplified representation of some real-world phenomenon.

22
Q

Explain inputs.

A

Variables like personality, group structure, and organizational culture that lead to processes.

23
Q

Explain processes in OB.

A

Actions that individuals, groups, and organizations engage in as a result of inputs and that lead to certain outcomes.

24
Q

Explain outcomes in OB.

A

Key factors that are affected by some other variables.

25
Explain task performance.
The combination of effectiveness and efficiency at doing core job tasks.
26
Define organizational citizenship behavior. (OCB)
Discretionary behavior that contributes to the psychological and social environment of the workplace.
27
What is withdrawal behavior?
The set of actions employees take to separate themselves from the organization.
28
Explain group functioning.
The quantity and quality of a group’s work output.
29
Define organizational survival.
The degree to which an organization is able to exist and grow over the long term.
30