Wk 2 Flashcards
(46 cards)
What is the first level of listening?
Ignoring
Lack of attention
Boredom
Disinterest
Pretending to listen
What are some basic rules to become a better listener.
Stop talking Put talker at easy Show u want to listen Remove distractions Empathize with him Be patient Hold your temper Don't argue or criticize Ask questions Stop talking
2nd level of listening
Subtract
Changing the subject
Telling own story
Hearing only parts
Making light of humor
3rd level of listening
Questions
Asking too many questions
No sense of total person
4th level of listening
Advice-giving
Offering solution
Focusing to much on content
5th level of listening
Active listening
understanding of surface feeling
And deep feeling too
1st rule of understanding.
Be tolerant of others
2nd rule of understanding
Avoid expecting perfection from others.
3rd rule of understanding
Be sure you want to understand people.
4th rule of understanding
Look for the good in others.
5th rule of understanding
Learn to love the unloveable.
6th rule of understanding
Hate the thing, not the person.
7th rule of understanding
Get all the facts.
8th rule of understanding
Have empathy.
9th rule of understanding
Control your attitudes and paradigm.
10th rule of understanding
Develop a mental image of understanding.
Amend
To change a motion.
Order of Business
The regular program of procedure.
Chair
The chairman presiding officer.
Floor
The privilege to speak.
Unity
Owning your responsibility to your brothers
Our Unity will make us one, never to be divided
Motion
A formal proposal to take a certain action.
Question
A motion turns into it after it has been discussed.
Suspension of rules
When everyone wants to do something that is against the stated rules
They can suspend them