WLB

Question 1

impacts of mobile technology on WLB pro/con

Answer 1

pro: -24x7 connectivity
- increased flexibility and productivity
con: -expectations of availability
- blurring boundaries of work and life

Question 2

three perspectives of WLB

Answer 2

compartmentalised
overlapping
encompassing

Question 3

Compartmentalised perspective and their view on mobile technology

Answer 3

-total seperation
-work is instrument to support personal aspirations
- view mobiles as another tool to get work done; do not use it for work after hours

Question 4

Overlapping (held by 60% of the interviewees)

Answer 4

• clean separation is neither feasible or necessarily
  -work as necessary aspect of a fulfilling life
• don’t mind spillovers but have a “zone of tolerance”
• mixed feelings about mobile: checking emails constantly

Question 5

encompassing perspective

Answer 5

-success in work domain equates success in life domain
- don’t see any boundaries
-live to work
- positive view on mobile-24/7 connected

Question 6

strategies for addressing technology use WLB issues

Answer 6

compensation strategy
negotiation
integration
protection

Question 7

compensation strategy

Answer 7

• setting up initiatives as fair exchange for allowing spill-overs
  -form of reward to overlook problem

Question 8

Negotiation (better than compensation)

Answer 8

• taking into consideration personal situations and capabilities of
  individual -> harmonising

Question 9

integration

Answer 9

• employees experience life in workplace
• boundaries become meaningless
• only appropriate where encompassing is predominant

Question 10

protection

Answer 10

-protect Compartmentalised from encompassing
-protect encompassings from burnouts

Question 11

4 phases of digital workplace transformation

Answer 11

1. inertia
2. Experimental Repatterning
3. leveraging
4. calibration

Question 12

inertia 3-6 months

Answer 12

• transfer physical workplace online
• employees use familiar tools (shadow IT)

Question 13

experimental repatterining (1 year)

Answer 13

• testing new digital tools
• conference rooms were redesigned for hybrid meetings

Question 14

leveraging causation planning

Answer 14

• companies set deadlines to finalize their digital toolsets
• culture that is centered around remote working
• reduced physical office space

Question 15

Calibration

Answer 15

• companies in constant cycle adjusting their digital workspace
• staff turnover has decreased