Work

Question 1

Iced or Hot Coffee: What does light & sweet mean?

Answer 1

It means extra cream, extra sugar. The extra cream makes the drink “light in color.” Extra sweet means add more sugar!

Question 2

Light latte means _____.

Answer 2

with skim milk instead of whole milk.

Question 3

Double double means _____.

Answer 3

extra cream, extra sugar.

Question 4

Combo #1:

Answer 4

2 donuts

What two donuts would you like?

Question 5

Combo #2:

Answer 5

1 muffin

What kind of muffin would you like?

Question 6

Combo #3:

Answer 6

Bagel with cream cheese

What kind of bagel and what kind of cream cheese would you like?

Question 7

Combo #4:

Answer 7

Sausage, Egg, and Cheese on a Croissant.

Question 8

Combo #5:

Answer 8

Bacon egg and cheese on a bagel.

Question 9

Shakes:

Answer 9

Pour milk according to size. Depending on size of shake (scoop 3,4,6) of desired ice-cream flavor.

Question 10

Smoothie:

Answer 10

Pour juice according to size. Add 1 scoop of vanilla ice-cream.

Question 11

Combo #10

Answer 11

Turkey sausage on English muffin.

Question 12

Combo #9:

Answer 12

Wake up wrap bacon ham or sausage.

Question 13

Combo 12

Answer 13

Ham and cheese on a French roll.

Question 14

Combo 11

Answer 14

Texas toast grilled cheese

Question 15

Coke float:

Answer 15

Get appropriate cup. Add 2 scoop of vanilla ice-cream. Add dome shaped lid. Pour appropriate flavored coke.

Question 16

Iced Original Latte:

Answer 16

1. Select appropriate size Cup.
2. Add ice.
3. Based on order, add sugar.
4. Based on order, add flavor shot.
5. Add espresso (small,medium, large) if decaf, press decaf.
6. Dispense milk.

Question 17

Combo #14:

Answer 17

Chicken salad or tuna salad sandwhich.

Would you like chicken or tuna salad?

Question 18

Combo 15

Answer 18

Tuna or chicken salad wrap with bacon.

Would you like chicken or tuna salad?

Question 19

Cappuccino Blast:

Answer 19

Pour cappy blast mix according to size. Pour cup of ice according to size. Add 1 scoop of vanilla ice cream. Blend. Put in the appropriate size cup. Add lid. SHAKE whip cream. Add it to the beverage.

Question 20

Hot Swirl Latte:

Answer 20

1. Select and mark cup.
2. Add Swirl syrup (ONE flavor: 2, 3, 4; TWO flavors: AB, Aa Bb, AA BB)
3. Add espresso (small, medium, large) If decaf, press decaf.
4. Stir.
5. Dispense milk in a pitcher.
6. Steam milk.
7. Add steamed milk to pitcher.
8. Add topping. Based on order, add whip cream.
9. Clean.

Question 21

Hot Original Latte:

Answer 21

1. Select cup.
2. Based on order, add sugar.
3. Based on order, add flavor shot.
4. Add espresso (small, medium, large) If decaf, press decaf.
5. Dispense milk in a pitcher.
6. Steam milk.
7. Add milk.
8. Clean.

Question 22

Cappuccino:

Answer 22

1. Select cup.
2. Based on order, add sugar.
3. Add espresso based on size, or press decaf.
4. Dispense milk in pitcher.
5. Steam milk.
6. Add milk holding back froth. Leave enough space so that you can add the froth on top of milk.
   * This is the difference between lattes and cappuccinos.
7. Clean.

Question 23

Espresso shot:

Answer 23

1. Select cup.
2. Based on order, add sugar.
3. Add espresso (1.2.3)

Question 24

Espresso Melt:

Answer 24

1. Select small steaming pitcher.
2. Based on order, Add 2 pumps swirl syrup (caramel or mocha to PITCHER).
3. Add small espresso.
4. If syrup was added, stir.
5. Add 9 oz. of soft serve (5 swirls and a peak) to 15 oz. PARFAIT CUP.
6. Slowly pour espresso around soft serve peak.
7. Drive-Thru orders- Add closed dome lid. Serve with a 8” spoon and straw.
   Dine- In orders- No lid required (guest request only). Serve with a 8” spoon.
8. Rinse pitcher.

Question 25

Hot Latte Lite:

Answer 25

1. Select Cup. 2. Add splenda 1,2,3. 3. Based on order, add a flavor shot. 4. Add espresso (small, medium, large). If decaf, press decaf. 5. Dispense skim milk in a pitcher. 6. Steam milk. 7. Add steamed skim milk to cup. 8. Clean.

Question 26

Vanilla Chai

Answer 26

1. Select large pitcher. 2. Dispense skim milk. 3. Add entire contents of Vanilla Chai packet to pitcher. 4. Steam 5. Pour into medium hot coffee cup. 6. Clean.

Question 27

Turbo Hot Chocolate:

Answer 27

1. Select and mark cup. 2. Add flavor shot. 3. Add espresso to cup (small, medium, large, small then medium.) 4. Add hot chocolate, select size. 5. Add whipped cream.

Question 28

Hot Chocolate Coolatta:

Answer 28

1. Add whole milk 2. Based on order, add flavor shot. 3. Add Iced Hot Chocolate Syrup (2,3,4 pumps) 4. Top with frozen neutral base. 5. Place dome lid on cup. 6. Insert mixer blade through dome lid. 7. Sanitize mixer blade for 1 second in sanitizer solution. 8. Top with whipped cream.

Question 29

Mixology: Pumpable Syrup with Pourable Concentrate.

Answer 29

1. Pump syrup into the cup (2,3,4) 2. Shake concentrate and pour to line on cup. 3. Based on order, add flavor shot. Use Coolatta setting. 4. Top with frozen neutral base. (Fill to just below rim) 5. Place dome lid on cup. 6. Insert mixer blade through dome lid. 7. Sanitize mixer blade for 1 second in sanitizer solution. 8. Based on order, top with whipped cream.

Question 30

Iced Latte Lite:

Answer 30

1. Select cup. 2. Add ice. 3. Splenda (2,3,4) 4. Based on order, add flavor shot. 5. Add espresso (small, medium, small 2X) 6. Dispense skim milk.

Question 31

Iced Swirl Latte:

Answer 31

1. Select and mark cup. 2. Add ice. 3. Add swirl syrup: ONE flavor 2,3,4. TWO flavors AB, AaBb, AABB 4. Add espresso (small, medium, small 2X) 5. Dispense milk. 6. Stir. 7. Add whipped cream. 8. Add drizzle. 9. Add lid based on if you added whip cream.

Question 32

Combo #6:

Answer 32

Egg white flat turkey sausage or veggie.

Question 33

Combo #7

Answer 33

Chicken biscuit

Question 34

Combo #8:

Answer 34

Big N' Toasted

Question 35

Combo 13

Answer 35

Turkey cheddar and bacon on a French roll.

Question 36

Combo 16

Answer 36

Chicken bacon and cheese on a croissant:

Question 37

Vanilla Bean Coolatta:

Answer 37

Add cream using Coolatta setting. Based on Order, add flavor shot. Add vanilla bean syrup 2,3,4. Top with froze. Neutral base, mix 5-8 secs, place dome kid, based on order add whip cream, sanitize blade for 1 sec.

Question 38

Coolattas:

Answer 38

Based on order add syrup or concentrate 2,3,4. Based on odds add flavor shot. Top with frozen neutral base. Mix 5-8 secs. Place dome lid. Add whip cream if desired. Sanitize blade 1sec.

Question 39

Vanilla Bean with strawberry or tropicanna:

Answer 39

Add VB pump 2,3,4. Shake and put the strawberry or tropicanna concentrate all the way to line. Top with frozen neutral base. Add dome lid. Mix 5-8 secs. Based on order add whip cream. Sanitize 1 sec.