Working in Teams Flashcards
1
Q
Under what conditions does diversity trump ability?
A
- Diverse individual solutions
- Problem is difficult
- All members are smart
2
Q
Problems of Diversity
A
- communication: Problem solvers with diverse perspectives may have difficulty understanding each other
- misunderstanding and mistrust: expectations, anxiety, self-fulfilling prophecy
3
Q
Two important aspects of inclusion
A
People experience a tension between the need to be a unique individual and the need to belong with others
4
Q
Fundamental Attribution Error
A
looks at someone else who has failed, says it is because they are a flawed person
5
Q
Naive Realism
A
idea that you are clued into the real truth/ reality. anyone who doesn’t agree is irrational and stupid
6
Q
Task conflict v. personal conflict
A
- Disagreement about process and tasks can be beneficial
- Problematic if it gets personal
7
Q
Shared norms
A
norms to regulate the process and revisit these norms frequently
8
Q
Psychological safety
A
- Routinely one of the best predictors of team success
- Describes a climate in which people feel free to express relevant thoughts and feelings without fear of being penalized
- improves members’ ability to ask questions, seek help, tolerate mistakes, share thoughts openly, and act without excessive concern about what others think of them
