Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

SHRM > Workplace > Flashcards

Workplace Flashcards

(90 cards)

Start Studying
1
Q

Bretton Woods Agreement

A

worlds first fully negotiated multilateral trade accord

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Market reforms instituted in China

A

shift from centrally planned to market-based economy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Introduction of Apple Macintosh

A

turning point in the popularization of the PC

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Fall of Berlin wall

A

symbolically marks the shift to western open-market economies over eastern controlled economies as the dominant global economic philosophy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

first web page posted on the internet

A

marks the start of today’s hyperconnected global community

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

ratification of NAFTA

A

north american free trade agreement becomes part of a wave of trade agreements encouraging and symplifying global commerce

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

smartphones

A

first smartphone introduced by nokia

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

kyoto protcol

A

united nations framework convention on the climate change agreement to reduce the greenhouse gases -it was unsuccessful, but recognizes a bigger problem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Globalization dimensions

A

in terms of extent and accelerating speed of integration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Key dimensions to globalization

A

-speed and constancy of communication, degree and breadth of impact, omnidirectionality of operations (operations goes in all directions at same time)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are shifts from developed to emerging economies?

A

*****add more Investment (ex:
Diaspora -where is the money migrating (ex:
Demographic dichotomy- more developed to emerging and compare the younger to aging workforce (ex: more emerging economy usually a more younger workforce)
Reverse innovation- sometimes more emerging markets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Push factors for globalization

A

going to a local market, increased cost pressures, trade agreements, global supply chain, decreased local access to materials or talent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Pull factors for globalization

A

greater strategic control, policies promoting outward foreign investment, trade agreements that offer protection of IP (intellectual property)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Global Integration

A

key elements: consistency of approach, standardized processes, common corporate culture across global operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Global Integration (GI)

A

key elements: consistency of approach, standardized processes, common corporate culture across global operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Local Responsiveness (LR)

A

key elements: adapt to need of local markets, allow subsidiaries to develop unique products, structures, and systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Four drivers of Globalization Strategy

A

market
cost
governmental
competitive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

upstream vs downstream

A

upstream- decisions made at headquarters

downstream- local- LR- that is where decisions are made

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Identity alignment vs Process alignment

A

identity - embrace diversity and embrace culture

process- more the integration (global integration)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Outsourcing

A

sometimes referred to as “contracting out”

-contracting portions of work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Offshoring

A

-process of relocating process or production to another country

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Onshoring

A

business process or production to a lower-cost location

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Near-shoring

A

company contracting a part of its business processes or production to an external country located in a country nearby

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What is HR’s role in due diligence in moving work?

A

p.50 chart

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
What are HR global skills?
p.54 chart
26
Guidelines to enhance Global assignment success
p.67
27
Global assignment process
p.70
28
On the assignment: what are the types of adaptions?
Honeymoon culture shock adjustment mastery
29
Completing the assignment: what are the types of completion?
reratriation (reverse culture shock) | redeployment
30
Repatriation
reintegrating the employee back into the home country, adjustment to new job and home culture
31
Redeployment
deployment to different global location, or new position in the current host country
32
Completing the assignment: what are the types of completion?
repatriation (reverse culture shock) | redeployment
33
diversity
becoming more inclusive
34
inclusion
extent to which each person in an org feels welcomed, respected, supported, and valued as a team member
35
diversity
becoming more inclusive similarities and differences between individuals, accounting for all aspects of one's personality and individual identity Who do we bring into our organization?
36
inclusion
extent to which each person in an org feels welcomed, respected, supported, and valued as a team member How do we make them feel welcome? leveraging
37
inclusion
extent to which each person in an org feels welcomed, respected, supported, and valued as a team member How do we make them feel welcome? leveraging promoting the diversity
38
Diversity without inclusion
appearance- blend in, adjust their own self to fit in affiliation- avoiding behaviors with their identity group advocacy- avoid engaging in advocacy association- avoid associating with members of their own identity group
39
Global forces
"demographic dichotomy"
40
Global challenges
"different cultures have different attitudes and different laws concerning, for example, women and minorities
41
What are the benefits of diversity?
``` p.92 improving creativity and innovation recruitment and retention market strengths branding global integration/local differentiation ```
42
What are the considerable costs of diversity?
p.93
43
The four layers of Diversity
p.95
44
Who do we need D&I strategy?
Priority Complexity (Org wide and strategic) Resistance (whats the pushback)
45
The D&I strategic process
p.107
46
Relational skills
``` EI intercultural wisdom building trust managing conflict negotiating (ground work for getting the change done) ```
47
To adjust individual attitudes/behaviors
relational skills+global mindset
48
4 T's for managerial skills and practices
Travel, Teams, Training, Transfers
49
4 T's for managerial skills and practices
Travel (the more they see other worlds the more accepting), Teams (the more the diverse the more likely to accept diversity), Training, Transfers (moving to different location, learn to accept that culture)
50
Diversity Dimensions
p. 135
51
Risk Management
identification, assessment, and prioritization of risks, and the application of resources to minimize, monitor, and control the probability and impact of those risks accordingly (Becoming antifragile)
52
Risk
ISO 31000 | could be ownside or upside risks (threats of orpportunities)
53
Benefits of risk management
strategic alignment, consistent response across the org, fewer resources wasted
54
Barriers to Risk management
structural, cognitive, cultural | what ifs- what if this happens how do plan and manage those?
55
Kaplans and Mikes's Categories
Internal & preventable Strategy External
56
Enterprise Perspective
Strategy Operations Financial reporting Compliance
57
Risk management Process
p.155
58
How do we identify potential risks?
experts and official sources, focus groups, surveys, process analysis, direct observation
59
Risk Level
Probability of occurrence x Magnitude of impact
60
Risk Level (formula)
Probability of occurrence x Magnitude of impact
61
KRIs
Key risk indicators
62
KRIs
Key risk indicators - early signals of increasing risk exposure (ex: OT hours, why do we have overtime issues; sales drops- maybe lack of interest in your product)
63
Residual risk
amount of uncertainty that remains after all risk management efforts have been exhausted
64
Contingency plan
a protocol that an organization implements when an identified risk event occurs
65
Quality Assurance and Continuous improvement
to ensure that work is performed according to standards | and how do we improve
66
CSR Maturity curve
compliance, integration, transformation
67
B-Corp
Benefit corporation
68
CSR and HR
key opportunities: culture change, corporate strategy, org effectiveness, human capital develooment
69
CSR and HR
key opportunities: culture change, corporate strategy, org effectiveness, human capital development
70
Ethics and Compliance
Ethics- everyone follows set of rules, acting accordingly to core beliefs Compliance-
71
Ethical suppy chain behavior
better products, more satisfied customers, more sustainable working communities that support the growth of business
72
Ethical supply chain behavior
better products, more satisfied customers, more sustainable working communities that support the growth of business
73
Ethical supply chain behavior
``` better products, more satisfied customers, more sustainable working communities that support the growth of business areas of concern: workforce safety child labor supply chain sustainablity ```
74
Ethical supply chain behavior
``` better products, more satisfied customers, more sustainable working communities that support the growth of business areas of concern: workforce safety child labor supply chain sustainability ```
75
Governance
system of rules and processes an org puts in place to ensure compliance with: local and international laws, accounting rules, ethical norms, and environmental and social codes of conduct
76
sustainability sweetspot
where business interest meets public interest
77
Mark Kramer
main idea: ***add more
78
Triple bottom line
environment and social cost and benefits should be considered also
79
Social audits
look at our ethics, staffing, environment human rights, community, society, compliance
80
code of conduct
code of ethics, can be defined as principles of conduct within an organization that guides decision making and behavior
81
compliance program
compliance programs ensure that codes of conduct are understood and applied to issues as they arise
82
CSR Strategic Process
p.276
83
rule-making process
1. rule proposed 2. public comment is invited 3. final rule is issued
84
What is HR's involvement in litigation process?
- notify the lawyers | p. 306
85
Attorney-client privilege and discoverability
p309
86
EEO
equal employment opportunity -laws required employment decision to be job and business related and not made on the basis of: race, sex (including pregnancy), ethnicity, national origin, religion, age (40 or over under federal gov to have protection), color, military/veteran status, genetic information, FMLA entitlement, disability status
87
"protected classes"
describes people who are covered under a federal, state, or local antidescrimination law
88
Disparate treatment
intentional | direct discrimination that treats protected classes differently from other applicants or employees
89
Disparate impact
usually unintentional | indirect discrimination that results when a neutral policy has a discriminatory act
90
Title VII of Civil Rights Act of 1964
Illegal to discriminate in employment

SHRM (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions