Year 10 - The Workforce in Business Flashcards

(28 cards)

1
Q

Recruitment

A

The process of selecting and employing staff.

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2
Q

External Recruitment

A

Recruiting from outside the business.

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3
Q

Internal Recruitment

A

Recruiting from inside the business.

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4
Q

Job Descripton

A

Shows what tasks, skills and qualifications are needed for the job.

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5
Q

Person Specification

A

Shows the type of person the business needs to recruit.

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6
Q

CV

A

Curriculum Vitae. An applicant’s record of skills, experience and qualifications.

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7
Q

Short List

A

The applicants most likely to be good at the job. These will be interviewed.

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8
Q

Training

A

Developing the skills and knowledge needed by the business.

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9
Q

Development

A

Developing skills and knowledge to improve the worker.

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10
Q

Induction Training

A

Initial or introductory training.

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11
Q

Appraisal

A

The process used to see how well a worker is doing.

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12
Q

Remuneration

A

The package of pay and benefits that is the reward for working for a business.

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13
Q

Overtime

A

Extra pay for extra time worked, usually paid at a higher rate than normal time. (Time and a half, or double time.)

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14
Q

Profit Sharing

A

When some profit is shared among workers as a reward for their efforts.

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15
Q

Job Rotation

A

Letting workers do a number of different jobs to maintain interest in work.

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16
Q

Job Enrichment

A

Giving the employee greater responsibility where each team or ‘cell’ produces an entire product.

17
Q

Job Enlargement

A

Increasing the employee’s range of responsibilities and/or skills.

18
Q

Leadership Styles

A

The way managers operate.

19
Q

Minimum Wage

A

The least that, by law, an employer can pay.

20
Q

Employment Rights

A

The rights of workers.

21
Q

Redundancy

A

When a persons job is no longer needed.

22
Q

Discrimination

A

Acting against someone for a reason they cannot control.

23
Q

Industrial Relations

A

The relationship between employers and employees.

24
Q

Collective Bargaining

A

When one representative group negotiates with another.

25
Industrial Dispute
When these relations break down.
26
Industrial Action
When one or other side uses tactics to try to force agreement.
27
Strike
Withdrawal of Labour.
28
Picket
A group of workers stationed at the entrance to a workplace to try and persuade others to support industrial action.