Zscaler for Users(EDU-200) Exam Questions

Question 1

TLS inspection provides what functionality? (select 3)

Answer 1

1. Validation of certificate and issuer
2. Ability to decrypt and scan encrypted content
3. Policy for which traffic should be inspected

Question 2

What options for TLS inspection certificates are available? (select 2)

Answer 2

1. Zscaler Root Certificate Authority
2. Customer Root Certificate Authority

Question 3

Do most organisations worldwide inspect 100% of all SSL/TLS encrypted traffic?

Answer 3

The reality is more nuanced - certain traffic exclusions for healthcare and financial websites may be required depending on the organisation’s choice - that is why the Zscaler platform can bypass SSL inspection for certain categories of websites. Furthermore certain types of latency sensitive traffic such as UCaaS should be bypassed, so organisations rarely inspect all traffic

Question 4

In Zscaler Private Access Policy, which criteria can be used to control access? (select 3)

Answer 4

1. SAML or SCIM Attribute
2. Client connector posture and trusted network
3. Client type

Question 5

Why is SSL/TLS inspection critical in a security architecture?

Answer 5

85-90% of all internet traffic is SSL/TLS encrypted (including threats), as protocols such as HTTP/2 are only delivered over TLS;
SSL/TLS inspection allows you to inspect

Question 6

In what way does Zscaler’s identity proxy enable authentication to SaaS applications?

Answer 6

Issuing SAML assertions

Question 7

In order for Zscaler to enforce policy based on accessing devices, what method is best used by IDP’s to share info about a user’s accessing device?

Answer 7

SAML

Question 8

What is the fastest way to change a user’s access entitlements?

Answer 8

Send different attributes via SCIM

Question 9

What is used to detect if a SAML assertion was modified after being issued?
Options: XML, Digital Signatures, Attributes, Tokens

Answer 9

Digitial signatures

Question 10

How does Zscaler Internet Access authenticate users? (select 3)

Answer 10

1. SAML
2. LDAP
3. Hosted Database

Question 11

How is a SAML assertion delivered to Zscaler?
Options:
The IdP sends it via an HTTP post directly to the SP via a backend API,
The SP sends it via an HTTP post directly to the IdP via a backend API,
The IdP sends it via the user’s browser to the SP,
The SP sends it via a trusted authority to the IdP

Answer 11

The IDP sends it via the user’s browser to the SP (Service Provider)

Question 12

A Server group maps ___ to ___

Answer 12

App Connectors Groups to Application Segments

Question 13

You want Zscaler client Connector to automatically redirect to your corporate SAML IDP on launch. Which installer options should you configure to do so? (Select 2)

Answer 13

1. –cloudname
2. –userDomain

Question 14

You have datacentres in New York, San Francisco, London and Hong Kong. Each Datacentre hosts multiple applications, and all have internet connectivity. What is the Min number of App Connectors you should deploy for production?

Answer 14

8, 2 per DC

Question 15

Where is the control to prevent a user from exiting Zscaler client connector?

Answer 15

In the application profile

Question 16

Which services can coexist on an application segment?
Options:
* Isolation, Browser Access, and Inspection;
* RDP, SSH, and Inspection;
* Inspection, Isolation, and RDP;
* CIFS, RDP, and SSH

Answer 16

Isolation, Browser Access, and Inspection

Question 17

Privileged Remote Access supports which protocols? (select 2)

Answer 17

1. SSH
2. RDP

Question 18

When moving from an Explicit proxy to a tunneled/transparent proxy - what, if any effects will be seen on the client? (select 3)

Answer 18

1. The client will always resolve DNS
2. The client browser needs re-configuration
3. Authenicated websites may no longer work

Question 19

How often does the Zscaler client connector check for software updates?
Options: Every 2 hours, Every 6 hours, Every 12 hours, Every 24 hours

Answer 19

Every 2hrs

Question 20

What benefits does a Zscalser Tunnel have over other forwarding mechanisms for Zscaler Client Connector?

Answer 20

Tunnel encapsulates traffic and authenticates to the Zero trust exchange

Question 21

What mechanisms identifies the Zero Trust Exchange node to be used for Zscaler Tunnels?

Answer 21

The PAC file used in the application profile

Question 22

What conditions exist for Trusted Network Detection?

Answer 22

DNS Search Domain, DNS Server, Hostname Resolution

Question 23

Why is Z-Tunnel 2.0 superior to Z-Tunnel 1.0? (select 3)

Answer 23

1. Provides a control channel to update
2. Faster transport mechanism
3. Enables cloud firewall

Question 24

Which check guarantees identification of a corporate-managed device by the Zscaler Client Connector?

Answer 24

Client certs & non-exportable private key

Question 25

How much of an organisation's traffic can Zscaler perform SSL/TLS on?

Answer 25

Zscaler can inspect and decrypt 100% of TLS traffic without constraints

Question 26

TLS inspection provides what functionality? (select3)

Answer 26

1. Validation of cert and issuer 2. Ability to decrypt and scan encrypted content 3. Policy for which traffic should be inspected

Question 27

To ensure Zero Trust, users should not be connected to __, but to the application.

Answer 27

The network

Question 28

What is an Application segment? (select 3)

Answer 28

1. A list of FQDNs or IP Address 2. A list of TCP or UDP ports 3. A Wildcard domain

Question 29

What is the fastest way to change a user's access entitlements?

Answer 29

Sent different attributes via SCIM

Question 30

Zscaler Private Access isolation policy controls what?

Answer 30

It controls browser-based access to redirect the session into a web container

Question 31

What is the primary function of the Zscaler Client Connector? Options: Traffic forwarding, DNS resolution, SSL inspection, User authentication

Answer 31

Traffic forwarding

Question 32

How does Zscaler handle SSL traffic? Options: By decrypting and inspecting it, By blocking it, By bypassing it, By redirecting it

Answer 32

By decrypting and inspecting it

Question 33

What is the purpose of the Zscaler Zero Trust Exchange? Options: To provide secure internet access, To manage user identities, To enforce security policies, All of the above

Answer 33

All of the above

Question 34

Which feature allows Zscaler to enforce security policies based on user identity and context? Options: Policy Engine, Identity Proxy, Security Cloud, Application Segment

Answer 34

Policy Engine

Question 35

What is the role of the Zscaler Admin Portal? Options: To configure policies, To monitor traffic, To generate reports, All of the above

Answer 35

All of the above

Question 36

How does Zscaler ensure that only authorized users can access specific applications? Options: By using IP whitelisting, By using SAML authentication, By using VPN, By using firewall rules

Answer 36

By using SAML authentication

Question 37

What is the benefit of using Zscaler’s Browser Isolation feature? Options: To improve browsing speed, To prevent malware from reaching the endpoint, To reduce bandwidth usage, To enhance user experience

Answer 37

To prevent malware from reaching the endpoint

Question 38

Which Zscaler feature helps in identifying and mitigating threats in real-time? Options: ThreatLabZ, Policy Engine, Identity Proxy, Application Segment

Answer 38

ThreatLabZ

Question 39

How does Zscaler’s Data Loss Prevention (DLP) feature work? Options: By encrypting data, By blocking unauthorized data transfers, By monitoring data in transit, All of the above

Answer 39

By monitoring data in transit

Question 40

What is the purpose of Zscaler’s Cloud Firewall? Options: To block all incoming traffic, To inspect and control outbound traffic, To manage DNS requests, To encrypt data

Answer 40

To inspect and control outbound traffic

Question 41

Which Zscaler feature allows for secure access to internal applications without a VPN? Options: Zscaler Internet Access, Zscaler Private Access, Zscaler Cloud Firewall, Zscaler Browser Isolation

Answer 41

Zscaler Private Access

Question 42

How does Zscaler handle DNS requests from users? Options: By forwarding them to the nearest DNS server, By resolving them locally, By redirecting them to a secure DNS service, By blocking all DNS requests

Answer 42

By redirecting them to a secure DNS service

Question 43

What is the function of Zscaler’s Advanced Threat Protection? Options: To block phishing emails, To detect and block malware, To encrypt user data, To manage user identities

Answer 43

To detect and block malware

Question 44

Which protocol does Zscaler use to tunnel traffic securely? Options: IPsec, GRE, SSL, All of the above

Answer 44

All of the above

Question 45

What is the role of Zscaler’s Policy Engine? Options: To enforce security policies, To manage user sessions, To monitor network traffic, To generate reports

Answer 45

To enforce security policies

Question 46

How does Zscaler ensure data privacy during SSL inspection? Options: By using end-to-end encryption, By decrypting and re-encrypting traffic, By bypassing SSL traffic, By blocking SSL traffic

Answer 46

By decrypting and re-encrypting traffic

Question 47

What is the benefit of using Zscaler’s Sandbox feature? Options: To improve network speed, To isolate and analyze suspicious files, To manage user access, To encrypt data

Answer 47

To isolate and analyze suspicious files

Question 48

Which Zscaler feature helps in controlling access to specific URLs and applications? Options: URL Filtering, Cloud Firewall, Advanced Threat Protection, Browser Isolation

Answer 48

URL Filtering

Question 49

How often does Zscaler update its threat intelligence database? Options: Every hour, Every 6 hours, Every 12 hours, Every 24 hours

Answer 49

Every hour

Question 50

Which Zscaler feature allows for secure access to SaaS applications? Options: Zscaler Internet Access, Zscaler Private Access, Zscaler Cloud Firewall, Zscaler Browser Isolation

Answer 50

Zscaler Internet Access

Question 51

How does Zscaler enforce security policies for remote users? Options: By using IP whitelisting, By using SAML authentication, By using VPN, By using the Zscaler Client Connector

Answer 51

By using the Zscaler Client Connector

Question 52

Which protocol is primarily used by Zscaler for secure web traffic inspection? Options: HTTP, HTTPS, FTP, SFTP

Answer 52

HTTPS

Question 53

What is the role of Zscaler’s ThreatLabZ? Options: To manage user identities, To provide real-time threat intelligence, To encrypt data, To control access to applications

Answer 53

To provide real-time threat intelligence

Question 54

What is the benefit of Zscaler’s Data Loss Prevention (DLP) feature? Options: To improve network speed, To prevent unauthorized data transfers, To manage user access, To encrypt data

Answer 54

To prevent unauthorized data transfers

Question 55

Which Zscaler feature helps in identifying and mitigating phishing attacks? Options: URL Filtering, Cloud Firewall, Advanced Threat Protection, Browser Isolation

Answer 55

Advanced Threat Protection

Question 56

How does Zscaler ensure secure access to internal applications? Options: By using IP whitelisting, By using SAML authentication, By using VPN, By using Zscaler Private Access

Answer 56

By using Zscaler Private Access

Question 57

Which Zscaler feature helps in preventing data exfiltration? Options: URL Filtering, Cloud Firewall, Data Loss Prevention (DLP), Browser Isolation

Answer 57

Data Loss Prevention (DLP)

Question 58

How does Zscaler ensure secure access to cloud applications? Options: By using IP whitelisting, By using SAML authentication, By using VPN, By using Zscaler Internet Access

Answer 58

By using Zscaler Internet Access

Question 59

How does Zscaler handle traffic from unmanaged devices? Options: By blocking it, By redirecting it to a secure gateway, By allowing it without inspection, By encrypting it

Answer 59

By redirecting it to a secure gateway

Question 60

What is the primary role of the Zscaler Client Connector in the Zscaler platform? a) To provide endpoint antivirus protection b) To establish a secure connection to the Zero Trust Exchange c) To manage user identity integration d) To analyze traffic and generate reports

Answer 60

b) To establish a secure connection to the Zero Trust Exchange

Question 61

Which authentication protocol enables Single Sign-On (SSO) in Zscaler's Zero Trust Exchange? a) LDAP b) SCIM c) SAML d) Kerberos

Answer 61

c) SAML

Question 62

Which Zscaler service is designed to securely connect users to private applications without exposing them to the internet? a) Zscaler Digital Experience (ZDX) b) Zscaler Internet Access (ZIA) c) Zscaler Private Access (ZPA) d) Zscaler Cybersecurity Suite

Answer 62

c) Zscaler Private Access (ZPA)

Question 63

What is the recommended mechanism for forwarding traffic using the Zscaler Client Connector? a) Route-Based Forwarding b) ZTunnel 2.0 c) ZTunnel 1.0 d) Local Proxy

Answer 63

b) ZTunnel 2.0

Question 64

What is one key advantage of using SCIM over SAML for user provisioning? a) SCIM is supported by all identity providers b) SCIM supports automatic updates to user attributes c) SCIM provides stronger authentication mechanisms d) SCIM eliminates the need for certificates

Answer 64

b) SCIM supports automatic updates to user attributes

Question 65

ZTunnel 1.0 provides better visibility into non-web traffic compared to ZTunnel 2.0. True/False

Answer 65

Correct Answer: False

Question 66

TLS Inspection in Zscaler is designed to decrypt and inspect 100% of encrypted traffic to identify threats and enforce data protection policies.

Answer 66

Correct Answer: True

Question 67

In Zscaler, the browser-based access method requires the Zscaler Client Connector to be installed on the user’s device.

Answer 67

Correct Answer: False

Question 68

You are tasked with enabling secure remote access for third-party contractors to specific internal web applications. Which Zscaler feature would you configure, and why?

Answer 68

Configure Browser Access in Zscaler Private Access (ZPA) to allow secure, clientless access to internal web applications. This avoids the need for a VPN or Zscaler Client Connector installation and provides access through a standard browser with ZTNA policies in place.

Question 69

Match the Zscaler component with its primary function: Component Function a) ZIA i) Provides secure access to SaaS and internet apps b) ZPA ii) Enables private application access for remote users c) ZDX iii) Monitors digital experience and network performance d) TLS Inspection iv) Inspects encrypted traffic for security threats

Answer 69

a - i, b - ii, c - iii, d - iv

Question 70

Which of the following is NOT a component of Zscaler's Zero Trust Exchange? a) Identity Integration b) Device Posture c) Direct Network Sharing d) Access Control

Answer 70

c) Direct Network Sharing

Question 71

What is the primary benefit of using ZTunnel 2.0 over ZTunnel 1.0? a) Simplifies PAC file management b) Supports inspection of non-web traffic c) Removes the need for authentication tokens d) Enables manual device updates

Answer 71

b) Supports inspection of non-web traffic

Question 72

Which platform capability ensures consistent policy enforcement regardless of user location? a) TLS Inspection b) Zscaler Private Access c) Device Posture d) Zscaler Client Connector

Answer 72

d) Zscaler Client Connector

Question 73

What is a key feature of Zscaler’s Browser Access solution? a) Requires VPN for remote access b) Provides clientless access to internal applications c) Supports device-level antivirus scanning d) Requires TLS certificates on user devices

Answer 73

b) Provides clientless access to internal applications

Question 74

What is the purpose of a forwarding PAC file in Zscaler? a) To steer traffic towards or away from Zscaler Client Connector b) To configure SSL inspection settings c) To determine SAML authentication policies d) To provision user identities via SCIM

Answer 74

a) To steer traffic towards or away from Zscaler Client Connector

Question 75

Which Zscaler service monitors digital experience for users and applications? a) ZIA b) ZPA c) ZDX d) SCIM

Answer 75

c) ZDX

Question 76

What is the purpose of Trusted Network Detection in Zscaler? a) To identify malicious DNS queries b) To determine if a device is within a corporate network c) To disable TLS inspection for trusted websites d) To bypass SCIM provisioning for specific devices

Answer 76

b) To determine if a device is within a corporate network

Question 77

What type of traffic does the Zscaler Internet Access (ZIA) platform primarily secure? a) SaaS and public internet traffic b) Internal corporate applications c) Virtual private network (VPN) traffic d) Encrypted DNS queries

Answer 77

a) SaaS and public internet traffic

Question 78

Which statement about SCIM authorization is correct? a) SCIM attributes are static and require reauthentication to update. b) SCIM automates the revocation of user access. c) SCIM replaces the need for SAML authentication. d) SCIM only supports user provisioning, not group management.

Answer 78

b) SCIM automates the revocation of user access.

Question 79

Which Zscaler component creates a reverse connection to secure private applications? a) Zscaler Enforcement Node (ZEN) b) App Connector c) SAML Identity Provider d) Zscaler Client Connector

Answer 79

b) App Connector

Question 80

Device Posture checks allow Zscaler to apply policy based on the security state of a device.

Answer 80

True

Question 81

Zscaler TLS inspection can operate without deploying any certificates to client devices.

Answer 81

False

Question 82

A wildcard application segment in ZPA is recommended for initial application discovery.

Answer 82

True

Question 83

ZTunnel 1.0 supports all TCP and UDP traffic.

Answer 83

False

Question 84

Privileged Remote Access requires installation of the Zscaler Client Connector.

Answer 84

False

Question 85

Your organization is transitioning from a hub-and-spoke network to a Zero Trust model. Which Zscaler feature would you prioritize for securing access to internet applications?

Answer 85

Zscaler Internet Access (ZIA) should be prioritized as it provides secure, policy-driven access to SaaS and public internet applications.

Question 86

A user reports being unable to access a private application. How would you troubleshoot using Zscaler tools?

Answer 86

-Check user authentication and identity provider logs. -Verify application segment configuration in ZPA. -Review the App Connector health and connectivity to the application. -Analyze user activity using Zscaler’s analytics and reporting tools.

Question 87

Match the Zscaler feature with its corresponding description: Feature Description a) TLS Inspection i) Decrypts and inspects encrypted communications b) Zscaler Client Connector ii) Provides endpoint-based traffic forwarding c) SAML iii) Enables Single Sign-On (SSO) authentication d) SCIM iv) Automates user provisioning and access revocation

Answer 87

a - i, b - ii, c - iii, d - iv

Question 88

Zscaler’s Zero Trust model avoids sharing the _______ between users and applications.

Answer 88

network

Question 89

The primary method for connecting devices to Zscaler's Zero Trust Exchange is through the _______.

Answer 89

Zscaler Client Connector

Question 90

What role does the App Connector play in Zscaler Private Access (ZPA)? a) It decrypts TLS traffic. b) It routes traffic from users to private applications. c) It authenticates users with the identity provider. d) It serves as a public-facing gateway for internal servers.

Answer 90

b) It routes traffic from users to private applications.

Question 91

Which feature is used in Zscaler to block access to certain websites based on their content? a) Browser Access b) URL Filtering c) Device Posture d) Application Segmentation

Answer 91

b) URL Filtering

Question 92

What does Zscaler TLS Inspection rely on to decrypt secure traffic? a) Zscaler Root Certificate Authority b) Forwarding PAC files c) SCIM Provisioning d) App Connectors

Answer 92

a) Zscaler Root Certificate Authority

Question 93

What is a key difference between ZTunnel 1.0 and ZTunnel 2.0? a) ZTunnel 2.0 supports encrypted DNS traffic. b) ZTunnel 1.0 uses a DTLS-based tunnel, while ZTunnel 2.0 does not. c) ZTunnel 1.0 only supports HTTP/HTTPS traffic, whereas ZTunnel 2.0 supports all protocols. d) ZTunnel 2.0 requires manual configuration for every device.

Answer 93

c) ZTunnel 1.0 only supports HTTP/HTTPS traffic, whereas ZTunnel 2.0 supports all protocols.

Question 94

Which action is typically performed during the ZPA enrollment process? a) A SAML assertion is consumed by the App Connector. b) A user manually registers their device through a portal. c) Zscaler issues a client authentication token. d) SCIM pushes policy changes to the Zscaler Client Connector.

Answer 94

c) Zscaler issues a client authentication token.

Question 95

How often does Zscaler Client Connector download policy updates by default? a) Every 15 minutes b) Every 30 minutes c) Every hour d) Every two hours

Answer 95

c) Every hour

Question 96

What is the purpose of the Zero Trust Network Access (ZTNA) policy in Zscaler? a) To define encryption standards for TLS connections b) To enforce least-privilege access to applications c) To configure routing rules for public applications d) To automate device posture updates

Answer 96

b) To enforce least-privilege access to applications

Question 97

Which component does Zscaler recommend deploying in pairs for redundancy? a) Zscaler Enforcement Node (ZEN) b) App Connector c) SAML Identity Provider d) Device Posture Checker

Answer 97

b) App Connector

Question 98

Which Zscaler capability allows the use of customer-specific certificates for TLS inspection? a) Forwarding PAC Configuration b) Custom Root Certificate Authority c) Client Authentication Tokens d) Privileged Remote Access

Answer 98

b) Custom Root Certificate Authority

Question 99

What is the default interval for Zscaler Client Connector to refresh the PAC file? a) Every 5 minutes b) Every 15 minutes c) Every 30 minutes d) Every hour

Answer 99

b) Every 15 minutes

Question 100

SAML authentication in Zscaler allows for dynamic user provisioning.

Answer 100

False

Question 101

TLS Inspection in Zscaler is blind to non-web traffic such as DNS or FTP.

Answer 101

False

Question 102

Zscaler Private Access (ZPA) eliminates the need for VPNs.

Answer 102

True

Question 103

The Zscaler Client Connector enforces security policies on devices only when connected to a trusted network.

Answer 103

False

Question 104

SCIM provisioning is best used for automating updates to user attributes.

Answer 104

True

Question 105

Match the Zscaler term with its description: Term Description a) ZIA i) Secures SaaS and public internet traffic b) ZPA ii) Provides secure access to internal applications c) ZTunnel 2.0 iii) Supports all TCP/UDP traffic through a DTLS tunnel d) Browser Access iv) Clientless access to web applications

Answer 105

a - i, b - ii, c - iii, d - iv

Question 106

The _______ feature in Zscaler ensures that traffic is directed based on geographic proximity to ZEN nodes.

Answer 106

Application Profile PAC

Question 107

Zscaler supports SAML integration with identity providers such as Okta, ________, and Ping.

Answer 107

Azure AD

Question 108

TLS Inspection policies can be configured to exclude _______ services such as Microsoft Office 365 from decryption.

Answer 108

trusted

Question 109

In Zscaler, _______ connectors establish connections from private applications to the Zero Trust Exchange.

Answer 109

App