Decks in this Class (14):
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The Principles And Practice Of Client Ca
The principles and practice of client care
Sample Cards:what is client care,who are the clients you have identified,how do you identify who your clients are18 CardsPreview Flashcards -
Information Contained Within A Client S
Information contained within a client’s brief
Sample Cards:what is the client project brief,what themes should the client project br,what content should be within the brief4 CardsPreview Flashcards -
Defining Your Scope Of Services
Defining your scope of services
Sample Cards:what is the definition of scope,what is scope creep,what tools might the initial scoping inc5 CardsPreview Flashcards -
How Fees Are Established
How fees are established
Sample Cards:how should fees be decided and negotiate,what are the various fee structures,what is a cost plus fee structure13 CardsPreview Flashcards -
Appointment
Appointment
Sample Cards:what rics guidance is available for stan,what does the rics forms of consultant s,what might the appointment letter specif4 CardsPreview Flashcards -
Insurance Requirements
Insurance requirements
Sample Cards:if you were going to set up a business a,what is professional indemnity insurance,how might you find a pii provider14 CardsPreview Flashcards -
Stakeholders
Stakeholders
Sample Cards:what is a stakeholder,what are some examples of a stakeholder,what methods help identify stakeholders4 CardsPreview Flashcards -
Communication Systems With Clients And S
Communication systems with clients and stakeholders
Sample Cards:what is communication,when is communication successful,effective project communication should b10 CardsPreview Flashcards -
Complaints Handling Procedures Chp
Complaints handling procedures (CHP)
Sample Cards:where should your company chp be include,what should the chp be,what can the complainant do if they are6 CardsPreview Flashcards -
Key Performance Indicators Kpis
Key Performance Indicators (KPIs)
Sample Cards:what is a kpi,why might kpis be used,to be effective a kpi must be what7 CardsPreview Flashcards -
The Methods Of Data Gathering During The
The methods of data gathering during the inception stage of a project including client briefings and site-based information
Sample Cards:as part of the rics standard for consult,what techniques can be used to gather in2 CardsPreview Flashcards -
The Law Applicable To Your Area Of Pract
The law applicable to your area of practice, in particular those relating to employment law, statutory compliance, consents and approvals
Sample Cards:what rics rules of conduct are relevant,what laws are relevant to confidentialit,what law is relevant to the duty of care11 CardsPreview Flashcards -
The Principles Of The Preparation Of Alt
The principles of the preparation of alternative outline proposals, including the methodology of preparing option appraisals
Sample Cards:what is an options appraisal,what does an options appraisal contain,what happens following an options apprai4 CardsPreview Flashcards -
The Principles Of Preparing Outline Sche
The principles of preparing outline schedules of work
Sample Cards:what is a schedule of works,what can a schedule of work help the con,how are schedules of work arranged4 CardsPreview Flashcards
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