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Dana Wang
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Decks in this class (12)
Week 8
Why is it hard to deliver bad news 1,
Common mistakes when communicatin...,
What is the frame 3
34
cards
LPC
Lpc contingency theory 1,
High situational control 2,
Low situational control 3
41
cards
Culture
What do ethnocentric people view 1,
Cultural relativism 2,
Boundary spanners 3
30
cards
Emotions at Workplace
Myth of rationality 1,
What do theorists not agree on 2,
What are emotional expressions go...
47
cards
Week 10
Public relations 1,
Strategic communication 2,
Role of pr is to 3
23
cards
week 12
Intercultural communication and i...,
Enculturation 2,
Acculturation 3
31
cards
Leadership
Situational leadership theory 1,
What does situational leadership ...,
4 situations of situational leade...
55
cards
week 1
Kinesics 1,
Proxemics 2,
Haptics artefacts 3
29
cards
Week 2
P j fit 1,
P o fit 2,
High levels of p j fit and p o fi...
31
cards
Week 4
Types of report 1,
Persuasive writing attention 2,
Persuasive writing interest 3
11
cards
Conflict
The conflict process 1,
The dual concerns model 2,
Managed conflict 3
12
cards
Delivering Bad News
Improving applicants reactions to...,
Service recovery 2,
The service recovery paradox srp 3
9
cards
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Management
- Class purpose General learning
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