LPC Flashcards

1
Q

LPC contingency theory

Underlying assumption

A

Leader’s contribution to successful performance is determined by both the leader’s traits and features of situation

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2
Q

High situational control

A

Positive relations with members
Highly structured task
High position power

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3
Q

Low situational control

A

Negative reactions
Unstructured task
Low position power

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4
Q

Low LPC leaders are

A

Task oriented

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5
Q

High LPC leaders are

A

Relations oriented

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6
Q

Leader Match

A

Completing questions to assess leader’s LPC and control they have

Put leaders in situations that best suit their leadership style

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7
Q

360 degree feedback

A

Using sources from both outside and inside an organization to evaluation an individual’s work

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8
Q

Feature of 360 feedback

Assessment centers

A

Sessions that use various techniques to determine how people behave under various standardized conditions

Eg. Role playing exercises

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9
Q

What is LPC

A

A personal characteristic

Leader’s tendency to evaluate in a favour or unfavorable manner a person they find difficult to work with

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10
Q

Individual factors that increase political behaviour

A
  • high self monitors
  • internal locus of control
  • high Mach personality
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11
Q

Why is Mach personality an individual factor to political behaviour

A

They have a will to manipulate and have a desire for power

They here comfortable using politics to further his interests

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12
Q

Individual Factors that decrease political behaviour

A
  • organizational investment
  • perceived job alternatives
  • expectations of success
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13
Q

Organizational factors influencing political behaviour

Cultures characterized by

A
  • low trust
  • role ambiguity
  • unclear performance evaluation systems
  • high performance pressures
  • zero-sum reward allocation practices
  • democratic decision making
  • self- serving senior managers
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14
Q

Organizational factors influencing political behaviour

A
  • organizations resources are declining or relocation of resources
  • promotion opportunities
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15
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Overconforming

A

Strictly interpreting responsibility by saying “the rules state that” this is the way we have always done it

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16
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Buck passing and playing dumb

A

Transferring responsibility for execution of a task or decision to someone else

Avoiding an unwanted task by falsely pleading ignorance or inability

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17
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Stretching

A

Prolonging a task so that they appear occupied eg. 2 week task into 4 months

18
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Stalling

A

Appear to be more or less supportive publicly while doing little or nothing privately

19
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Buffing

A

Rigorously documenting activity to protect image of competence and thoroughness

20
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Playing safe

A

Avoiding situations that may reflect unfavorably

Taking on projects with high probability of success

21
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Justifying

A

Explaining to lessen their responsibility for negative outcome and/or apologizing to demonstrate remorse

22
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Scapegoating

A

Put blame for negative outcome on external factors that are not entirely blameworthy

23
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Misrepresenting

A

Manipulate info by distortion, embellishment, deception, selective presentation or obfuscation

24
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding change
Prevention

A

Prevent a threatening change from occurring

25
When employees see politics as a threat, they respond with defensive behaviors Avoiding change Self protection
Acting in ways to protect self interest during change by guarding info or other resources
26
IM technique | Enhancement
Claiming something you did is more valuable me than everyone else Self focused IM technique My work on celebrity divorce was a major boost to our sales
27
IM technique | Flattery
Complimenting others to make yourself my like able an assertive IM technique You handled that client's campaign very well. I could have never done as well as you did
28
IM Technique | Favours
Form of ingratiation | Doing something nice to gain approval
29
IM Technique | Conformity
Agreeing with someone's opinion to gain their approval Form of ingratiation Eg. You are absolutely right. I couldn't agree more
30
IM technique | Excuses
Defensive IM technique We failed to get the ads on time but at least no one looks at the ads
31
IM technique Self promotion
Self focused IM technique Highlighting best qualities and calling attention to achievements Eg. It took m 3 years. It took me 2 weeks. I am the best your company has ever had
32
IM technique Exemplification
Doing more than you need to show how dedicated and hardworking you are Assertive IM technique Eg. Sends emails from work computer to snow supervisor how long he has been working
33
Self promotion IM
Promoting their accomoplishments
34
Ingratiation IM techniques
Focused on complimenting interviewer and finding areas of agreement
35
What do applicants use more as an IM technique
Self promotion Highlight achievements, taking credit for success and explaining failures
36
IM TECHNIque for performance ratings
Ingratiation receives higher performance evaluations Self promotion receive lower performance valuations
37
Conflict resolution techniques | Superordinate goals
Shared goal that cannot be attained without cooperation of each of the conflicting parties
38
Collectivist cultures approach to conflicts
Avoid direct expression of conflict Prefer indirect methods for resolving differences of opinion Use third parties to resolve conflict
39
What do collectivist cultures seek
To preserve relationships
40
Individualist approach to conflict
Confront differences of opinion directly and openly
41
Cull
Elimination of unsuitable candidates at pre interview stage