This class was created by Brainscape user Amaris Morie. Visit their profile to learn more about the creator.
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Amaris Morie
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Decks in this class (6)
Part 1: SC
5 components of emotional intelli...,
Seven characteristics of emotiona...,
Three most desired capabilities 3
31
cards
Part 2: SC
Ability to do something well 1,
What are the different types of c...,
Specific abilities 3
68
cards
Part 3: SC
An organization whose principal b...,
Activities are of an intangible n...,
Defines the company s business ob...
63
cards
Part 4: SC
Key components for delivering exc...,
Three critical components for str...,
Customer service examples that pr...
40
cards
Part 5: SC
Is the application of knowledge s...,
Defines the project at a broad le...,
Focuses on developing a roadmap f...
39
cards
Part 6: SC
The interface customers interact ...,
What are the options for developi...,
Ideal for businesses wanting to m...
26
cards
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Service Culture
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