Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

LABORATORY MANAGEMENT > 1 - CONCEPT PLANNING > Flashcards

1 - CONCEPT PLANNING Flashcards

1
Q

the process of dealing with or controlling things or people

A

Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

key elements of a laboratory organization

A

Strategic planning, marketing, human resource management, and quality management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Functions of Management

A
  1. Planning
  2. Organizing
  3. Staffing
  4. Directing
  5. Controlling
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
  • Management function that clarifies the process of attaining the desired goals of an organization
  • Considered as the thinking and analyzing portion of the management process
A

Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Nature of Planning

  • Associated with “strategic planning”
  • Has a time frame of usually 3-7 years
  • Forecasts the future success of an organization by matching and aligning its capabilities with its external opportunities
A

Long-range Plans

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Nature of Planning

  • This covers daily to annual plans
  • Also known as operational planning
A

Short-range Plans

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Importance of Planning

A
  1. To establish coordinated effort
  2. To reduce uncertainty
  3. To reduce overlapping and wasteful activities
  4. To establish the goals and standards that facilitate control
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Benefits of Good Planning

A
  1. Positive financial results
  2. Improved organizational performance
    * Good plan + appropriate implementation = better performance
  3. Maximized employee skills
  4. Well-utilized laboratory equipment and materials
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Qualities of a Good Planner

A
  • Has good judgment, imagination, foresight, and experience
  • Has the ability to evaluate laboratory opportunities and hazards
  • Proficient in determining objectives
  • Able to accept changes
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Hierarchy of Plans

A
  1. Mission
  2. Objectives
  3. Policies
  4. Procedures
  5. Rules
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Hierarchy of Plans

  • States the purpose of the organization and its reason for existence
  • Presents the scope of the business and what makes it distinct from similar operations
  • Reflects the culture and values of the laboratory enterprise
A

Mission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Hierarchy of Plans

  • State how and when the goal of the organization will be accomplished
  • Must be explicit, measurable, observable, and attainable (SMART)
A

Objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Hierarchy of Plans

  • Plans reduced to instructions
  • Direct the employees’ behavior toward the mission of the organization
  • May be common to all institutions or specific to only one
  • May serve as the company’s internal control
A

Policies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Hierarchy of Plans

  • Plans that establish the acceptable ways of accomplishing a specific task
  • Describes a sequence of steps that must be followed
  • Guides to action, rather than to thinking
  • Detail the exact manner in which a certain activity must be accomplished
A

Procedures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Hierarchy of Plans

  • Plans that define specific action and non-action
  • Generally included as part of policies or procedures
A

Rules

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Types of Planning

A
  1. Strategic Planning
  2. Tactical Planning
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Types of Planning

  • Process by which high-level decisions are made
  • Based on long-term projections
  • Includes:
    1. Deciding on the objectives and the need to modify existing objectives
    2. Allocating resources to attain these objective
    3. Establishing policies that govern the acquisition, use, and disposition of these resources
  • Involves analyzing strengths and weaknesses of the organization, as well as its competitive opportunities and threats, and then determining how to position the organization to compete effectively in their environment
A

Strategic Planning

18
Q

Types of Planning

  • Detailed, day-to-day operation plans used to meet the immediate needs of the laboratory (short-term)
  • Works to meet the long-term strategic plans
A

Tactical Planning

19
Q

The Planning Process (Steps of Planning)

A
  1. Identify Goals
  2. Evaluate the Current Situation
  3. Establish the Time Frame
  4. Set the Objectives
  5. Forecast Resources Needs
  6. Implement the Plan
  7. Create a Feedback Mechanism
20
Q

The Planning Process (Steps of Planning)

  • Goal – an end that the organization strives to attain
  • Guides and identifies where or what the organization wishes to be
A

Identify Goals

21
Q

The Planning Process (Steps of Planning)

  • The organization must know where it stands (where you are and how you got there)
  • Essential in determining:
    1. Where you are going/your company’s direction
    2. If you are on the right track
  • Must include all personnel involved in the project in the decision-making process
  • To short-circuit this process is to miss important information and advice and risk overlooking important obstacles that may later appear obvious
A

Evaluate the Current Situation

22
Q

The Planning Process (Steps of Planning)

  • Time – key element in determining if a plan is realistic
  • Period of time should be acceptable for each plan to achieve its goals
  • Enables managers to plan where they want the organization to be in 1-5 years
A

Establish the Time Frame

23
Q

The Planning Process (Steps of Planning)

  • The first steps in laboratory planning is the establishment of general goals (such as mission statement) and specific objectives by the laboratory staff
A

Set the Objectives

24
Q
  • short-term standards that allow the manager to achieve its goals, step-by-step
  • Serves as a specific benchmark to know whether standards were met
A

Objectives

25
Q

goals are set by the top managers which flow down through the organization and departments

A

Traditional goal setting

26
Q

the use of mutually-agreed goals and objectives for the purpose of management and performance evaluation

A

Management by objectives (MBO)

27
Q

general and qualitative statements of overall philosophy of the organization

A

Goals

28
Q

Five basic characteristics of a good objective

A

SMART

29
Q

The Planning Process (Steps of Planning)

  • Considers the availability of current resources and the possibility of obtaining the additional assets needed by the organization
  • Ensures arrangements for the acquisition and use of appropriate equipment, instruments, supplies, workspace, and personnel
  • Determines the feasibility of goals and objectives
  • Influenced by the development of the laboratory’s operational and capital budget
A

Forecast Resources Needs

30
Q

The Planning Process (Steps of Planning)

May include strategies for anticipating and overcoming any obstacles or impediments

A

Implement the Plan

31
Q

The Planning Process (Steps of Planning)

  • Utilizing a system to check on the progress of the organization
  • Using the information gathered by the system, the plan may be changed to better achieve its goals
  • Information can be obtained and corrections introduced through several avenues:
    1. Formal meetings between managers and coworkers
    2. Monitored standards of performance
    3. Informal meetings and conversations with staff and customers
    4. Analysis of the nature and types of problems encountered
A

Create a Feedback Mechanism

32
Q

Essential Factors in Laboratory Planning

A
  1. Past Experience
  2. Market Potential
  3. Competition
  4. Hospital/Laboratory Relations
  5. Regulatory and Accrediting Forces
  6. Laboratory Trends
  7. Medical Trends
  8. Socio-political Trends
33
Q

Essential Factors in Laboratory Planning

  • The totality of an organization’s awareness is based upon the prior observations and participations of its membership
  • Careful assessment must be made in order to determine what is valid from what is not
A

Past Experience

34
Q

Essential Factors in Laboratory Planning

The known or estimated expenditures for given services in a given local or as projections of these expenditures contingent upon specific plans and anticipated developments

A

Market Potential

35
Q

Essential Factors in Laboratory Planning

An analysis of most market potential areas will usually disclose a relatively consistent set of competitive forces

A

Competition

36
Q

Essential Factors in Laboratory Planning

Include difficulties and problems that result between those responsible for providing laboratory services and those accountable for administering overall hospital policy

A

Hospital/Laboratory Relations

37
Q

Essential Factors in Laboratory Planning

The laboratory industry has been subjected to a large and ever-increasing number of regulations and performance standards

A

Regulatory and Accrediting Forces

38
Q

Essential Factors in Laboratory Planning

Serve as a valuable indication of consensus thinking within the industry and, as such, provide an important means by which one’s own thinking and practices may be influenced

A

Laboratory Trends

39
Q

Essential Factors in Laboratory Planning

The pattern of test requests is a useful indicator of the relative value with which the physician perceives the wide range of laboratory services

A

Medical Trends

40
Q

Essential Factors in Laboratory Planning

Events that have been already affected hospital laboratories include the legalization of unions in non-profit institution and the legislations of equal job opportunities

A

Socio-political Trends

LABORATORY MANAGEMENT (13 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions