1- The Powerful Art of Coaching Flashcards
(30 cards)
test of good coach?
“The test of a good coach is that when they leave, others will carry on successfully.”
Chapter Objectives
► Describe the spirit and practice of coaching ► Define the operational and individual benefits of coaching ► Respect coaching as a critical aspect of leadership ► Create a benchmark for your attitudes and skills
Workplace coaching is driven by purpose
to improve the ability of an employee to perform a specific task or to develop new behaviors
Coaching is achieved through
• Unlocking that employee’s potential in order to maximize it
• Helping an individual to learn
◦ Rather than teaching or directing them
• Facilitating self-discovery and self-confidence in another
• Enabling continuous improvement
To enable unlocking potential and other ways of coaching to happen, coaching needs to be
- Learner-led
- Assisted by coaches equipped with the right skills and mindset
- About asking and listening, rather than telling and talking
- Seen as part of a performance-enhancing culture
The value of formal training is fully realized with appropriate support from a coach
• Enabling interactive and experiential
learning in real situations
• Facilitating problem solving and decision
making
• Providing encouragement and recognition
Coaching supports the development of
organizational learning
• Through formal and informal coaching, learning is reinforced • As situations occur, coaches can use appropriate interventions • Creates an environment where everyone learns and grows • Ensures that the learning value of formal training is maximized
an experienced educator will teach in a way that the material is?
sticky
training can be reinforced with?
coaching
applying in your life
Greater achievement through effective
coaching can deliver huge emotional
rewards for everyone
• Motivation through success and empowerment • Team members support and coach one another • Improved workplace relationships ◦ Trust and rapport builds ◦ Communication improves • Increased self-confidence and self-esteem ◦ As personal insight and self-awareness grows
coaching….
naseeha…. walee
Individual performance is motivated by
- Developing a sense of joint responsibility and inclusion
- Creating buy-in and commitment
- Building a sense of purpose and direction
- Clear performance plans that contribute to business success
…which contributes to organizational performance
• Individual performance plans reflect company achievement goals
• Produces an ascending loop of greater delegation, improved ability, and
growth
• Avoids a descending loop of greater direction, stress, and disengagement
Individual capability builds and the organization’s bottom line improves!
A performance-enhancing culture has the following characteristics:
• A culture of adaptability
• Driven by balanced interests
◦ Stockholders, customers, and employees
• Progressive leadership
• Energetic, enthusiastic workforce with clear, common goals
• A supportive workplace that builds confidence and morale
• A high-trust environment where problems are confronted
• An emphasis on integrity
Coaching for performance—the key to developing this kind of culture
Coaching is a transformational leadership skill
- Necessary for creating high performance
- Using a high-powered communication process
- Connecting people to performance
Leadership is discussed in detail in ?
Course 3311, 21st Century Leadership:
Inspiring Excellence and Engagement
The Heart of Coaching quote
“As coaching becomes a predominant cultural practice, it will
create a performance-focused, feedback-rich organization capable
of creating and sustaining a competitive advantage.”
—Thomas G. Crane
Transformational coaching is ?
the demonstration of the skills, mindset,
behaviors, and attitudes required to create the trust and commitment to
learning and development that results in long-term performance
improvements, and adaptability to change and opportunity
Success comes from recognizing and removing the blockages to success
- Our own beliefs can be barriers
* What we believe that others believe are barriers also
Letting go of old behaviors and attitudes is necessary
- Unlearning old ways is harder than learning new ones
- This is how we will work with our coachees
- It starts, though, with us
Henry Ford quote
“If you believe you can, or you believe you can’t, you are
probably right.”
Coaching is not hard to master
Once the logic and value of coaching is understood, practice is all that is
required
Mindset shift is the key to becoming an effective coach
• Perceiving people as having the potential to excel
• Perceiving that performance is generated from within the performer
◦ As opposed to being input to the individual from outside
• Pivotal to bringing about change in others
There will be barriers to overcome
- Some internal (within the coach)
* Some external (within others and within the organization)
