4.2 Recruitment and Selection of Employees

Question 1

What is meant by the term “recruitment”?

Answer 1

The process of finding and appointing new employees.

Question 2

What is meant by the term “external recruitment”?

Answer 2

Filling a job vacancy with a suitable person who is not already employed by the business.

Question 3

What is meant by the term “internal recruitment”?

Answer 3

Filing a job vacancy from within the existing workforce.

Question 4

What are the advantages of internal recruitment?

Answer 4

> offering employees with the chance of promotion can motivate and improve their performance.
less risky and cheaper.
hired individuals will already have knowledge of the business and may need less to no training.

Question 5

What are the disadvantages of internal recruitment?

Answer 5

> limited choice of people to recruit which could lead to less talented people being hired.
pay to train employees who don’t have the skills required.
staff not selected may be demotivated.

Question 6

What are the advantages of external recruitment?

Answer 6

> new ideas and positivity into the organisation.
wider choice of candidates and chance of hiring the best people.
may not need training as they may already have the skills required.
better candidates may be outside of the business.

Question 7

What are the disadvantages of external recruitment?

Answer 7

> more expensive to advertise and select workers.
less familiar to business.
existing staff may be demotivated.

Question 8

What is meant by the term “selection”?

Answer 8

Choosing the right employees from among those who have applied for a job.

Question 9

What is meant by the term “curriculum vitae (CV)”?

Answer 9

Document that provides information about a candidate such as their qualifications, employment history and interests.

Question 10

What is meant by the term “job analysis”?

Answer 10

The collection and interpretation of information about a job.

Question 11

What is meant by the term “job description”?

Answer 11

States information about the duties and tasks that make up a particular job.

Question 12

What is meant by the term “person specification”?

Answer 12

Sets out qualifications and skills required by an employee to fill a particular job.

Question 13

What is meant by the term “productivity”?

Answer 13

The quantity of goods or services produced by an employee over a period of time, such as one year.

Question 14

What is meant by the term “retention”?

Answer 14

The proportion of a business’ workforce who remain with the business over a period of time, usually one year.

Question 15

What are the advantages of an efffective recruitment and selection process?

Answer 15

> higher levels of productivity.
high quality output or high standards of customer service.
staff retention.

Question 16

What is meant by the term “contract of employment”?

Answer 16

A legal document stating the hours of work, rate of pay, duties and other conditions under which a person is employed.

Question 17

What is meant by the term “full-time employment”?

Answer 17

When someone works a number of hours equal to the normal working week, usually between 35 and 40 hours.

Question 18

What is meant by the term “part-time employment”?

Answer 18

When an employee works for fewer than the normal number of hours per week.

Question 19

What is meant by the term “job share”?

Answer 19

When two or more employees agree to share the responsibilities of a single job.

Question 20

What is meant by the term “zero hours contract”?

Answer 20

When employees are not hired with specific times allowing employers to hire staff without any guaranteed hours of work.

Question 21

What are the ways a business can recruit externally?

Answer 21

> newspaper.
> websites.
> emails.
> social media.
> recruitment agencies.

Question 22

What are the ways a business can recruit internally?

Answer 22

> email.
meetings.
posters.

Question 23

What are the 9 Steps of the recruitment and selection process?

Answer 23

❶ job analysis.
❷ job description.
❸ person specification.
❹ job advertisement.
❺ job application.
❻ interviews/testing.
❼ selection and references.
❽ offer letter/rejection letters.
❾ contract of employment.

Question 24

What are the advantages of job share?

Answer 24

> employee will work less hours for the same pay as a full-time employee.
employers benefit from experience and skills of two people rather than one.
business is able to cover any unplanned absences or holidays easily.

Question 25

What are the advantages of zero hours contract?

Answer 25

> flexibility to meet increases in demand whiteout having to pay staff when not needed.
cheaper as will be able to give hours during peak times.
› attract students.

Question 26

What are the disadvantages of zero hours contract?

Answer 26

> lower job retention leading to a constant cycle of recruitment.
lack of training.
lack of clear communication.
pressure may be put on employees.

Question 27

What are the advantages of part-time contract?

Answer 27

> reduce costs of recruitment in the long-term.
consistent pay for employees.
higher staff retention.
motivated and happy staff will result in better quality therefore satisfied customers.
attracts people with other commitments such as a 2nd job.

Question 28

What are the disadvantages of zero hours contract?

Answer 28

• pressure.
• business still have to pay even if demand is low.