IPCA

Question 1

What are the principles underpinning Police complaint process? FAGE

Answer 1

• FAIR/TIMELY invest
• ALL steps taken to invest complaints
• GOOD practice/guidelines taken
• Empl have RIGHT to RESP to allegations

Question 2

Quick summary of s12, 13, 15, and 20 of the IPCA.A88

Answer 2

> s12 - FUNCTION of Auth to RECEIVE compl and INV/ACT
s13 - Comm to notifiy of serious bodily harm and death a.s.a.practical
s15 - Comm to notify of every compl, a.s.a.pract but no later than 5 working days after reporting
s20 - Comm to report outcome of invest no later than 2 mnths after invest completed.

Question 3

What are the categories?

Answer 3

Cat 1 - serious and the auth may do their own invest
Cat 2 - serious/significant auth will oversee Police invest
Cat 4 - Auth leave for Police to invest capable of early resolution
Cat 5 - minor

Question 4

Initial Action notifying IPCA

Answer 4

> THRU NM PPC at PNHQ

>Districts must not notify IPCA directly

Question 5

What do you do when you receive a complaint?

Answer 5

> Refer to S/VISOR who will

> Refer to Dist Police Prof Cond Manager (DPPCM)

Question 6

What are examples of serious complaints?

Answer 6

• Sexual compl
• Media coverage likely
• Not serious but involves Insp rank and above - or non-sworn equivalent
• involve executive