Chapter 1

Question 1

New company officers must:

Answer 1

1. Understand their position’s importance
2. Recognize the challenges, expectations, opportunities, and commitment required
3. Know their new responsibilities
4. Know their new duties
5. Act in an ethical manner

Question 2

What do company officers oversee within their agency?

Answer 2

Personnel, training, equipment and apparatus

Question 3

The company officer performs many functions including, but not limited to:

Answer 3

1: providing leadership
2: acting as a role mode
3: giving advice
4: evaluating firefighter performance
5: providing representation for members to the administration
6: seeking to resolve interpersonal conflicts
7: providing counseling, coaching, or discipline when necessary
8: directing the work and ensuring operation readiness
9: proving company level training

Question 4

The company officer’s most important task is?

Answer 4

Ensuring personnel safety

Question 5

Concerns and complaints should only be voiced to?

Answer 5

Up the chain of command, never to subordinates

Question 6

Learn, apply, and model

Leadership

Answer 6

Officers must begin to cultivate the leadership skills needed to ensure that a unit operates safely, effectively and efficiently.

Question 7

Learn, apply, model

Ethics

Answer 7

Ethical conduct takes in greater importance because the officer is a role model for the units subordinate members and peers, as wel as the public.

Question 8

Learn, apply, model

Supervision

Answer 8

A company officer’s level of supervision may be the most difficult. The move from being supervised to supervising, while still under the supervision of higher officers, can seem overwhelming.

Question 9

Learn, apply, model

Responsibility

Answer 9

Do new officers must assume responsibility for their own actions, as well as for the actions of their subordinates

Question 10

Learn, apply, model

Authority

Answer 10

Officers must learn how much authority is legitimately assigned to the position and how to apply it in a fair and equitable manner.

Question 11

5 challenges a new officer must learn, apply, and mode

Answer 11

Leadership, ethics, supervision, responsibility, authority.

Question 12

What must a new officer use to develop an appropriate leadership method for each individual unit member

Answer 12

Skill, observation, and communication.

Question 13

In regards to traditions, what must a company officer do if met with “we never did it that way before”

Answer 13

Explain why it is important to make the change and how the change will benefit the crew, agency and or the community.

Question 14

Keys to successfully enacting change

Answer 14

Verbalize expectations, establish priorities, and listen to subordinates

Question 15

What must the officer understand in relation to group dynamics

Answer 15

Experience level, educational and generational differences within the crew

Question 16

NFPA 1021

Answer 16

Standard for fire officer professional qualifications

Question 17

In relation to personal factors/changes, the new officer must?
11 things

Answer 17

1. Commit to responsibilities, duties and requirements
2. Show loyalty toward organization
3. loyalty toward personnel
4. act as liaison
5. be a manager
6. Support all types of education and training
7. guard conversations
8. accept criticism and accept praise, honor modestly
9. lead by example
10. praise in public, discipline in private
11. project a professional image

Question 18

The following individuals may have certain expectations of a new company officer.

Answer 18

Family members, former peers and firefighters, administrators, public.

Question 19

What are expectations of family members

Answer 19

Family members may not realize that added responsibility may result in more work time or increased stress.

Question 20

What are former peers and firefighters expectations of new officers-

Answer 20

May have unreasonable expectations how they will be treated.

Question 21

What are expectations of a new officer from administrators.

Answer 21

Know how to lead, supervise, and perform all duties of a company officer from the start.

Question 22

What is the public’s expectations for a new officer?

Answer 22

Expects the company officer have all of the answers and ability to mitigate their incident.

Question 23

A new officer should try to do the following for a successful transition.

Answer 23

Make informed decisions
Communicate clearly
Apply appropriate management/supervisory techniques
Set expectations and ensure they are met
Project a command presence
Develop an appropriate leadership style
Show respect for others
Be loyal to the company, unit, organization and community
Live and lead by a personal and professional code of ethics
Set high yet attainable standards
Value diversity in people and situations
Praise accomplishments
Listen to others
Commit to education and training
Remain humble
Follow organizational policies
Recognize opportunities for improvement and identify solutions

Question 24

In relation to NFPA 1021, what groups or people are company officers assigned to service them.

Responsibilities NFPA 1021 page 18

Answer 24

Subordinates
Chain of command
Organization
Public
Profession
Family
Themselves

Question 25

What are the categories listed under the company officer from NFPA 1021.

Answer 25

Community and governmental relations
Administration
Inspection and investigation
Emergency service delivery
Health and safety

Question 26

Company officers must be able to perform the following human resource management duties.

Answer 26

Provide effective supervision
Assign tasks
Evaluate personnel performance
Provide company level training activities
Administrative policies and procedures efficiently and equitably
Recommend actions when situations exceed their authority or ability
Act as project managers
Provide professional development opportunities for members
Initiate or assist with personnel transfers, benefits, changes to benefits,, awards and commendations, labor/management issues

Question 27

What must a company officer administer at the unit level.

Administration ch 1 p 20

Answer 27

Organization policies, procedures and orders

Question 28

What must company officers maintain at the administrative level.

Answer 28

Unit activity records, and prepare reports based on the these records

Question 29

The company officer must do what to help prepare the organizations budget?

Answer 29

Monitor and document the consumption and cost of unit resources

Question 30

As a level 1 officer, to conduct inspections, officers must:

Answer 30

Understand building construction
Understand and apply jurisdiction’s building and fire codes
Identify types of hazards and fire protection systems
Apply fire and life safety regulations to all types of occupancies

Question 31

When assigned to a fire suppression incident, officers may be responsible for the initial investigation and they must:

Answer 31

Secure the incident scene
Preserve evidence
Interview witnesses and emergency personnel
Notify a fire investigator when the situations warrants

Question 32

While supervising salvage or overhaul operations involving criminal activity, the company officer should:

Answer 32

Notify appropriate law enforcement agencies
Designate the scene as a crime scene
Secure the scene until fire investigation personnel arrive

Question 33

A level 1 officer who supervises the first arriving unit to an incident is responsible for what:

Answer 33

Performing until size up
Establishing the ICS
Allocating resources to control the incident

Question 34

What must the first arriving company officer develop and initiate

Answer 34

Incident action plan and incident safety plan

Question 35

What is required from a level 1 officer in regards to health and safety.

Answer 35

Apply health and safety standards daily
Implement safety related policies and procedures
Monitor personnel to ensure safety guidelines are followed
Report all situations that involve job related injuries or fatalities
Act as a role model by personally adhering to accepted health and safety practices.