Week 7 - Crisis Prevention (after midterm) Flashcards
allowing the person to express why they’re agitated (venting)
ventilation
shows your kindness and that you want to help them ex: would you like some water for a minute and then we can continue?
distraction/redirection
say who you are and that you’re there to provide support for them. ask them what they want so that you can help them in the best way
reassurance
summarizing what the pt is expressing to you
understanding/active listening
if pt. can sense that you’re scared they may become more agitated; show a calm behavior and that you’re comfortable in that space
modeling
codeword if pt. is agitated, one person goes to talk with pt. rather than an overwhelming group of ppl. other ppl could be there for support but only one person talks and intervenes.
one-to-one
clients can tell if you’re rushing through it
task “routinization”
you have to take what the person is saying and truly believe in it as if it is truly true to help understand
miller’s law
what type of approach should you use with an anxious patient?
supportive approach
what type of approach should you use with a defensive patient?
directive approach
involuntary confinement of a person alone in a room or area from which the person is physically prevented from leaving
seclusion
a chemical; manual or physical method; or mechanical device, material, or equipment that immobilizes or reduce the ability of a person to move freely.
restraint
- a tool that is used to prevent the use of restraint and seclusion
- to be used at will and not forced upon individuals
- to be used when necessary to avoid episodes of restraint and seclusion
- to be used before the onset of aggressive/uncontrolled behavior
comfort rooms
