LESSON 6: Types of Listening

Question 1

type of goal-based listening that requires the listener to interpret verbal and non-verbal cues to learn; typically, the listener is less active, and focuses on understanding the speaker’s message but leaves the critical thinking and processing for later

Answer 1

Informational Listening

Question 2

when the listener interprets and assigns meaning to sound rather than to words; listener is sensitive to attributes including rate, volume, pitch, and emphasis in speaking

Answer 2

Discriminative Listening

Question 3

focuses on analyzing and evaluating information; more active type of listening that includes evaluating and making judgments, wherein the listener interacts with the information to form a judgment

Answer 3

Critical Listening

Question 4

most challenging form of listening and occurs when we are trying to understand the speaker’s thoughts or feelings; though, it is different from sympathetic listening (empathy – “feel into” or “feel with” another person, sympathy – “feel for” someone)

Answer 4

Emphatic Listening

Question 5

way of listening in which someone actively goes in search of certain auditory information that this person personally likes

Answer 5

Appreciative Listening