1.1 Flashcards

1
Q

Business

A

Organisation which inputs resources and processes them to turn them into finished goods.

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2
Q

Goods

A

Things which can be seen or touched (tangible products).
- Durable: goods which can be used again (car, computer, phone)
- Non-Durable: goods that we only use once but buy regularly (food)

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3
Q

Role of HR department

A

Management of staff:
- Recruiting/selecting employees
- Providing training for staff
- Motivating employees
- Providing safe work conditions
- Determinng appropiate work compensation

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4
Q

Role of Finance Department

A

Ensure liquidity problems do not arise and prevent bankruptcy:
- Recording/ maintaining financial records
- Paying bills
- Paying wages and salaries to employees
- Ensuring costs are monitored
- Ensuring there is adequate cash flow

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5
Q

Role of Marketing Department

A

Anticipation and identification of consumer wants and needs:
- Carrying out research to find what customers want
- Researching and developing products
- Packaging
- Price
- Location
- Promotion

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6
Q

Role of Operations Department

A

Ensuring approprite processes are used:
- Manufacturing products
- Satisfy customers by making products that meet their needs
- Select appropriate production methods
- Manage stock levels
- Ensure products are high quality

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7
Q

Primary Sector

A

Exploiting natural resources from the Earth:
- Mining
- Farming
- Oil excavation

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8
Q

Secondary sector

A

Raw materials from the primary sector are processed/manufactured and turned into goods or services:
- Clothing manufacture
- Shipbuilding
- Car manufacture

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9
Q

Tertiary sector

A

Businesses which provide a service:
- Banking
- Hairdressers
- Hotel
- Nurse

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10
Q

Quaternary sector

A

Subgroup of the tertiary sector; provides services that are focused on knowledge. Various types of e-services and IT.

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11
Q

Sectors of business activity

A

Primary
Secondary
Tertiary
Quaternary

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12
Q

Industrialisation

A

The period of social and economic change that transforms a society from predomining in the primary sector, to predomining in the secondary sector.

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13
Q

De-industralisation

A

The reduction of manufacturing within an economy.

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14
Q

Entrepreneur

A
  • Starts a business
  • Takes a risk
  • Combines resources (human, physical, financial, enterpise)
  • Turns an idea into a business
  • Unlimited Liability
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15
Q

Intrapreneur

A
  • Works for others
  • Takes a risk
  • Combines resources
  • Shares ideas to entrepreneurs so they can carry them out
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16
Q

Innovation

A

The practical implementation of ideas that result in the introduction of new goods or services.

17
Q

Business plan

A

A formal document that outlines the ways in which an enterprise will try to achieve its objectives:
- Organising the basics
- Market research
- Planning the business
- Establishing legal requirements
- Raising the finance
- Testing the market