11 - Security and Customs Flashcards
(191 cards)
1
Q
What does Aeronautics Act – Sec. 4.8(1) forbid?
A
It forbids disclosure of any information on security measures contained in the publication.
2
Q
Who must ensure no security information is released to unauthorized persons?
A
Flight crew members and other employees.
3
Q
Who may access the FOM?
A
Only the individual to whom the FOM is issued.
4
Q
What is required for airport security for all Air Canada flight crew members?
A
A valid Transport Canada Restricted Area Identification Card (RAIC).
5
Q
What is the responsibility of a flight crew member regarding their RAIC?
A
To obtain the initial RAIC, monitor its validity, and obtain renewals.
6
Q
What must holders of Temporary RAIC do in restricted areas?
A
They must be escorted by a Permanent RAIC holder.
7
Q
Can a crew member with a Temporary RAIC access an aircraft alone?
A
No, they must be escorted by a Permanent RAIC holder.
8
Q
When must a crew member leave the restricted area?
A
Once they are finished acting in the course of their duties.
9
Q
What should be done if a RAIC is lost or stolen?
A
It must be reported immediately to Air Canada and Transport Canada.
10
Q
Can RAIC be used as ID during boarding as a passenger?
A
Yes, CATSA permits this.
11
Q
What must all Air Canada employees possess while on duty?
A
An Air Canada Employee Identification Card.
12
Q
What can new hire pilots substitute for the Employee ID Card?
A
A printout of their active pairing showing name and flight assignments.
13
Q
What is the NPS requirement for flight crew accessing restricted areas?
A
They are subject to screening under the Non-Passenger Screening Program.
14
Q
Are deadheading flight crew in uniform exempt from LAG restrictions?
A
Yes.
15
Q
Are deadheading crew exempt from enhanced electronic device screening?
A
No.
16
Q
How must flight crew on travel passes go through security?
A
Through regular passenger pre-board screening.
17
Q
Must flight crew remove uniform tunics at screening?
A
Yes, per CATSA policy.
18
Q
What documents might be required at a foreign airport before boarding?
A
Pairing info, flight crew licence, and company ID.
19
Q
What does SSSS on a boarding pass mean for crew?
A
They must go through regular passenger screening and get a CATSA stamp.
20
Q
What is the protocol for transborder flights at US airports?
A
Remain close to the aircraft or proceed directly to terminal; avoid roaming.
21
Q
Does Air Canada publish restricted area door codes?
A
No.
22
Q
What is the General Declaration (GENDEC) and when is it required?
A
It is required for international flights departing Canada and must be signed by the Pilot-in-Command or authorized agent.
23
Q
What must the Pilot-in-Command confirm with the In-Charge Flight Attendant before departure?
A
That the GENDEC is on-board.
24
Q
Is a paper GENDEC needed for scheduled transborder flights?
A
No, the information is transmitted electronically.
25
When is a Permit to Proceed required?
When an Air Canada flight lands in the U.S. and continues to another U.S. airport without clearing Immigration/Customs at the first stop.
26
Who completes the Permit to Proceed form?
The Station representative at the first U.S. airport of arrival.
27
Can a flight redepart without a signed Permit to Proceed?
Yes, if verbal authority is given by Customs and Immigration.
28
Is U.S. Customs Form 5129 still required from pre-clearance airports?
No.
29
What must crew declare to U.S. Customs regardless of port of entry?
Their Flight Number and any items other than personal effects.
30
Is co-mingling of international or transborder flight crews allowed in Canada?
No, unless explicitly permitted in the 10-10 page.
31
What information must crew provide for APIS?
Full name, DOB, citizenship, gender, passport number and country of issuance.
32
What documents must all flight crew carry when operating outside Canada?
Valid passport, Air Canada ID, and Transport Canada RAIC.
33
When is crew identification check required in the U.S.?
First flight of day, crew change, or if crew disembarks during a turn.
34
What must all crew carry on U.S. flights?
Paper or electronic copy of their published pairing and personal ID.
35
What must be completed prior to any Cabin Security Search?
An Exterior Security Check.
36
What triggers a full physical cabin search for transborder flights?
First transborder flight of day or flights to Washington DCA.
37
When must the flight deck be checked?
On flights to/from the U.S. and inbound international flights.
38
What must Flight Crews do if a suspicious item is found in the flight deck?
Do not touch it and contact Flight Dispatch.
39
What compartments are not mandatory to search in lavatories?
Those with tamper proof screws.
40
What if a tamper-evident seal is missing or broken?
Compartment must be searched and defect logged if no replacement is available.
41
Where have DCA and TLV operational security measures been moved to?
To the Jeppesen 10-10 pages for DCA and TLV respectively.
42
When are passenger visits to the flight deck forbidden?
While the aircraft is in operation.
43
When are brief flight deck visits allowed for passengers?
When the main passenger door is open and crew workload permits.
44
Who may be admitted to the flight deck according to CARs?
Operating crew, ADC, CASIs, authorized personnel with Letter of Authorization, and approved jumpseat travelers.
45
Do Air Canada Senior Executives need to show their Letter of Authorization?
No, they have a standing Letter on file.
46
What should Flight Crew do if in doubt of a Senior Executive's identity?
Contact the Duty Pilot for confirmation.
47
What ID must Air Canada flight crew present for flight deck access?
RAIC and valid Air Canada photo ID.
48
What ID must Air Canada flight attendants (domestic) present for access?
RAIC and valid Air Canada photo ID.
49
What ID must Jazz flight crew or attendants present?
RAIC and valid Jazz-issued photo ID.
50
What ID is required for Additional Crew Members or Supernumeraries?
Any two of: employer photo ID, RAIC, or passport.
51
What documents must a Canadian pilot from an approved carrier provide?
RAIC, pilot licence, and category 1 medical certificate.
52
What must a foreign pilot from an approved carrier show?
Airline-issued ID, pilot licence, and valid category 1 medical certificate.
53
What ID must Transport Canada CASIs present?
Valid official identity card from the TC Inspector Jumpseat Access List.
54
Who is responsible for ensuring briefing of jumpseat occupants?
The Pilot-in-Command.
55
What topics must be included in the jumpseat safety briefing?
Sterile cockpit, entry/exit, emergency equipment, and egress procedures.
56
Can the safety briefing be delegated to another crew member?
Yes.
57
What can suffice for the briefing depending on occupant experience?
The Flight Deck Observer Seat Briefing card.
58
Who is responsible for evacuation of jumpseat occupants?
The Pilot-in-Command.
59
When is the flight deck most vulnerable to security threats?
When the flight deck door is open.
60
What should crew do regarding flight deck door operations in flight?
Minimize openings and duration, and never leave it unattended.
61
When must the flight deck door be closed and locked?
From when passenger doors close for departure until opened after arrival.
62
Who may enter or exit the flight deck during flight?
Authorized persons for duties, physiological needs, or overriding safety-of-flight considerations.
63
What is an overriding safety-of-flight consideration?
A situation assessed by the PIC as more serious than security concerns.
64
Who are designated as responsible flight attendants for the flight deck?
The In-Charge and one other flight attendant.
65
What must a non-designated flight attendant do to enter the flight deck?
Request access through the In-Charge who confirms identity with flight crew.
66
How should communication with the flight deck be maintained?
Via interphone or P/A system.
67
What should be done in case of flight crew incapacitation?
Cabin crew should use the Emergency Access Procedure if interphone contact fails.
68
What should cabin crew do if passengers congregate near the flight deck?
Alert the flight crew immediately.
69
What is the purpose of the Normal Access Procedure?
To maintain flight deck security during entry/exit operations.
70
What steps must be taken when exiting the flight deck?
Ensure no passengers nearby, exit and close door, confirm it is locked.
71
What must be done when entering aircraft without cockpit video monitors?
Establish interphone communication, enter access code, be verified, enter and secure door.
72
What must be done when entering aircraft with cockpit video monitors?
Enter access code and be verified via video monitor.
73
When is the Emergency Access Procedure used?
When interphone contact fails and flight crew incapacitation is suspected.
74
What are procedures for meal delivery to the flight deck?
Follow FAM procedures to secure the area and minimize door open time.
75
What does the phrase 'Five seconds' signal?
That the door has been open for five seconds and should be closed promptly.
76
What does the command 'Door, door, door' indicate?
An immediate command to close the door due to a potential threat.
77
What should be done if emergency access code is entered without cause?
Flight crew must deny access and contact cabin crew.
78
How do flight crews distinguish normal vs emergency access buzzers?
By the length of the buzzer/tone duration.
79
Who are considered special attention passengers for security?
Prisoners and escorts, deportees/inadmissible passengers, armed peace officers, foreign peace officers, bodyguards, RCMP bodyguards.
80
Who is responsible for passing info about special attention passengers to the PIC?
The In-Charge Flight Attendant.
81
Who has final authority over carriage of special attention passengers?
The Pilot-in-Command.
82
Under what condition are prisoners accepted for carriage?
If escorted by a peace officer or approved civilian and pose no risk or inconvenience.
83
Are there specific responsibilities for flight crew when transporting prisoners?
No specific responsibilities are assigned.
84
Can unescorted deportees or inadmissible passengers be accepted for transport?
Yes, if cleared by Corporate Security and the station.
85
Who is responsible for escorted deportees/inadmissible passengers?
The escort.
86
What should the PIC do if there is no escort upon arrival in Canada?
Notify STOC and proceed per Customs guidance if not met.
87
What are examples of ACPOs?
Police officer, constable, immigration officer, military police, sheriff (BC), Correctional Service member.
88
Under what condition may ACPOs carry firearms onboard?
If on duty for security or escort duties and compliant with ACF557.
89
Where should an ACPO carry their unloaded firearm?
On their person or in a locked box stowed at their feet.
90
Can ACPOs initiate peacekeeping actions during a flight?
Only if requested by the PIC.
91
Who must be informed of an undercover ACPO onboard?
The PIC and IFSOs (not other ACPOs).
92
Can Foreign Peace Officers carry firearms onboard?
No, firearms must be checked.
93
When can Foreign Peace Officers carry firearms in Canada?
If granted Supernumerary Special Constable status by RCMP/Transport Canada.
94
Can bodyguards carry firearms onboard?
No, firearms must be in checked baggage.
95
Can foreign bodyguards bring firearms into Canada?
Only if granted special authority by RCMP and Minister of Transport.
96
How is special authority communicated for armed foreign bodyguards?
Through Air Canada Corporate Security.
97
What is the primary role of In-Flight Security Officers (IFSOs)?
To prevent unauthorized access to the flight deck and respond to serious security threats.
98
Can IFSOs disclose their identity during minor incidents?
No, they must keep their identity confidential unless an actual threat occurs.
99
How may IFSOs act during incidents?
As ordinary passengers, citizens, or police officers at their discretion.
100
Why are IFSO weapons selected carefully?
To minimize risks such as cabin decompression or fuselage damage.
101
What will IFSOs communicate to the flight deck after securing the cabin?
They will use the interphone to say 'Flight Deck Is Secure'.
102
Will IFSOs ever request access to the flight deck?
No, they will not ask to enter the flight deck.
103
What will the flight crew use to verify an IFSO’s identity?
Their regimental (badge) number, available on the OFP or from Flight Dispatch.
104
What announcement is expected from the Captain after an IFSO incident?
A PA explaining the situation to reassure passengers.
105
What should happen to the flight deck door after an IFSO incident?
It should remain closed for the duration of the flight.
106
Where is IFSO seat information provided?
In the OFP Remarks section, marked with 'No Alcohol'.
107
Who briefs the cabin crew on IFSO presence and seat positions?
The In-Charge Flight Attendant, after being briefed by the PIC.
108
Should a flight be delayed for late IFSO arrival?
No, flights are not to be delayed due to late IFSOs.
109
Do IFSOs need to complete form ACF557?
No, they are not required to complete this form.
110
Who remains in charge of the flight at all times?
The Pilot-in-Command.
111
Who manages cabin incidents involving IFSO action?
IFSOs take charge until communication with flight crew is restored.
112
Do standard flight deck access procedures change with IFSOs on board?
No, all normal procedures still apply.
113
What should flight attendants do if a prohibited item is found on board?
Take possession and, if possible, deliver it to the PIC using normal access procedures.
114
What should be done with a prohibited item found prior to flight?
Kept in the flight deck and arrange for its removal through Flight Dispatch.
115
What if a prohibited item is found after pushback?
The PIC decides whether to return to gate or continue with the item secured.
116
What should be done with a prohibited item found during flight?
Secure in the flight deck and arrange handover on arrival via Flight Dispatch.
117
Can prohibited items be returned to passengers in restricted areas?
No, under no circumstances.
118
Should crew carry prohibited items into restricted areas?
No.
119
What report should be filed if a prohibited item is found?
An ASR (Aviation Safety Report).
120
Are flight crews notified of firearms in checked baggage?
No, it's the responsibility of the customer service agent.
121
What does the code 'WEAP' on the OSL indicate?
A passenger has firearms in checked baggage.
122
What is the policy regarding flight deck access during unlawful interference?
Strict adherence to locked flight deck policy is mandatory.
123
What might hijackers use to gain access to the flight deck?
Violence or threat of violence in the cabin.
124
How should FAs respond to hijackers?
With any and all resources, including physical force and assistance from able passengers.
125
What is the last line of defense in unlawful interference?
The flight crew.
126
When should unlawful interference be addressed if possible?
While the aircraft is on the ground.
127
What guidance should be followed during airborne interception?
Refer to the QRHN.
128
What is the difference between 'attempted hijacking' and 'hijacking'?
Attempted means crew has control; hijacking means hijackers have control.
129
Should aircraft perform violent maneuvers during unlawful interference?
No, they have unknown consequences and are not recommended.
130
How are all occupants treated after disembarkation post-hijacking?
As potential hijackers until properly identified.
131
What is the primary concern during unlawful interference?
The safety of passengers, crew, and aircraft.
132
What transponder code indicates unlawful interference?
7500
133
What should ATC say upon detecting squawk 7500?
'Confirm squawking 7500'.
134
What does switching from transponder code 7500 to 7700 indicate?
A desperate situation where the PIC is requesting armed intervention.
135
What phrase should flight crew state if not under radar when switching to 7700?
'ICAO Flight ID, now on Transponder 7700'.
136
Is selection of full flap on the ground still a signal for armed intervention?
No, it is no longer used.
137
What should the PIC do if intervention is no longer requested?
Switch back to code 7500 and transmit 'ICAO Flight ID, back on 7500'.
138
Can SELCAL be initiated to an aircraft under unlawful interference?
No, unless authorized by the PIC.
139
What should dispatch send after receiving an ACARS '7500' message?
'REQUEST TRIP REPORT' message.
140
What if the '7500' message was sent in error?
Flight crew should respond with 'NO TRIP REPORT'.
141
What happens if no reply is received to the first trip report request?
A second request is sent in 10 minutes; if no reply, appropriate alerts are initiated.
142
Who assesses bomb threats at Air Canada?
An Assessment Committee using Positive Target Identification (PTI).
143
Who assesses a threat not reviewed by the Assessment Committee?
The Pilot-in-Command.
144
Who should the PIC consult if time permits when assessing a bomb threat?
SOC and Corporate Security via Flight Dispatch.
145
What does the acronym PTI in a notification indicate?
That the bomb threat has been assessed as an actual threat.
146
Can a PIC downgrade an assessed threat marked with PTI?
No, only the Assessment Committee can do that.
147
Will the flight crew be notified of a hoax threat?
No.
148
What checklist provides procedures for a suspected bomb onboard?
The QRH Bomb on-board Checklist.
149
Is employee participation in searching for a bomb mandatory?
No, it is voluntary.
150
Who coordinates with law enforcement for bomb threats?
SOC, Corporate Security, and/or the affected station.
151
What should the PIC do if a hoax threat is made on the ground?
Advise the Station and return to gate if needed for law enforcement removal.
152
What should the PIC do if a hoax threat is made in flight?
Advise SOC through Flight Dispatch; law enforcement will meet the flight on arrival.
153
Who assesses reports of suspicious substances?
The Assessment Committee.
154
Who is involved in the assessment if the aircraft is on the ground and boarded?
The Pilot-in-Command.
155
Who is responsible for assessing threats inflight?
The Pilot-in-Command.
156
What guidance documents help with chemical or biological threats?
QRH and FAM.
157
Who may suggest an appropriate diversion airport for suspicious substances?
SOC through Flight Dispatch.
158
Who handles cabin disturbances during flight?
The Cabin Crew.
159
Should flight crew leave the flight deck for unruly passengers?
No.
160
What is Air Canada's policy on disruptive passengers?
Zero tolerance.
161
What is required when denied boarding occurs?
Flight Crew should file a Voyage Report.
162
Who can deny boarding to a disruptive or impaired passenger?
The In-Charge Flight Attendant and/or the Pilot-in-Command.
163
Should other employees override a decision to deny boarding?
No, they are required to support the decision.
164
Can impaired passengers fly if the impairment is medical?
Yes, if under the supervision of an attendant.
165
Should the QRH 'Level of Interference' be reported to foreign authorities?
No, describe the incident instead.
166
What area becomes a 'Clear Zone' during Level 2-4 disturbances?
The area in front of the flight deck door, including lavatories and galleys.
167
What is 'lockdown'?
Suspension of traffic between cabin and flight deck door.
168
Should operating flight crew be recalled before lockdown?
Yes, if circumstances permit.
169
What happens to communication during lockdown?
Face-to-face communication between flight and cabin crew is suspended.
170
When must the PIC be advised regarding a warning card?
Before it is issued to a disruptive passenger.
171
How should a warning card be presented?
Judiciously and informatively, not confrontationally.
172
How should crew respond to threat levels?
With force appropriate to the perceived level of threat as described in the QRH.
173
How should suspicious behavior be evaluated?
Objectively, without considering race, religion, or nationality.
174
What key question should guide the evaluation of suspicious behavior?
Would the behavior be deemed suspicious if not for race, religion, or nationality?
175
What are signs of human trafficking?
Not free to speak, appears drugged, uneasy with companion, shielded, or unkempt with neat companion.
176
Who is advised first when suspicious behavior is observed?
The In-Charge Flight Attendant.
177
Who evaluates the behavior if Flight Crew is not onboard?
STOC.
178
Who reports suspicious behavior to Corporate Security?
Flight Crew or STOC via Flight Dispatch.
179
Who assesses suspicious behavior on the ground?
SOC and the Assessment Committee.
180
What happens if the Pilot-in-Command is unavailable during assessment?
The Duty Pilot briefs the Pilot-in-Command.
181
Who contacts local police if a threat is credible?
Station management.
182
What should be done if Flight Dispatch is unreachable?
Senior Station Representative and PIC assess and act, then report to SOC ASAP.
183
Who assesses threats in flight?
SOC and the Assessment Committee via Flight Dispatch.
184
Can the PIC bypass assessment if they determine it's unnecessary?
Yes, but must still report the incident to SOC via Flight Dispatch.
185
Who may recommend a diversion airport during in-flight incidents?
SOC via Flight Dispatch.
186
What must Flight Crew communicate to request law enforcement?
Nature of incident and number of persons involved.
187
Who decides whether to lay charges?
Law enforcement authorities.
188
What should be included in the ASR after an incident?
Complaint/file number, crew names, and willing passenger witnesses.
189
What app provides travel alerts during disasters?
The International SOS app.
190
Who should crew contact during disasters or civil unrest?
Duty Pilot, Crew Scheduling, or Flight Dispatch.
191
What is the 24/7 emergency contact for Foreign Affairs Canada?
613-996-8885 (collect call if available).
