Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

business > 2.3 Recruitment, Selection and Training of Workers > Flashcards

2.3 Recruitment, Selection and Training of Workers Flashcards

1
Q

The Role of the H.R. Department

A
  • Recruitment and selection: candidates
  • Wages and salaries: set, attract, motivative
  • Industrial relations: effective communication for dispute and ideas
  • Training programmes: increase prod and eff
  • Health and safety: laws in the workplace
  • Redundancy and dismissal: employee behaviours
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is recruitment?

A

the process from identifying that the business needs to employ someone up to the point where applications have arrived at the business.
happens when
- an employee leaves their job an need to be replaced
-new business starting and need employees
-businesss needs to expand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what is a job description?

A

job description is prepared that outlines the responsibilities and duties to be carried out by someone employed to do the job
o.emplying condition
o. training
o. promotion
given so they know what they are expected and need to do
title, location, summary, condition, duties, machine, hazard

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what is job analysis?

A

A job analysis identifies and records the tasks and responsibilities relating to the job.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is a job specification?

A

a document that outlines the requirements, qualifications, expertise, skills, physical/personal characteristics etc. required by an employee to be able to take up the job.

experience, qualification,skill, sensory demand, characteristic, responsibility, training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is internal requirement

A

when vacancy is filled out by employee of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

advantages of internal recruitment

A
  • saves time
  • saves advertising cost
  • employee knows how things work
  • business knows employees characteristics
  • motivates others to work hard
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

disadvantages of internal recruitment:

A
  • no new ideas
  • a small number of vacancies
  • rivalry
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what is external recruitment?

A

is when a vacancy is filled by someone who is not an existing employee and will be new to the business.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

how is external recruitment advertised?

A
  • local newspaper: not high skill
  • national newspaper: senior position - local ppl usually don’t have the skill - read internationally ppl will be willing to move
  • specialist magazine: specialist employees
  • online sites: online job adverts that can be searched worldwide
  • recruitment agency: advertise thru the website and interweave -hold info about ppl and put forward as a candidate when vacancy arrives -the company who need to employ skilled -exp. feed ACC to vacancy salary
  • centers by gov- vacancy given to interested ppl -unskill or semiskilled
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are the methods of application?

A
  • filling in the application form
  • letter of application
  • cv or resume
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what are the methods of application?

A
  • filling in application form
  • letter of application
  • cv or resume
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what is a cv

A

curriculum vitae is a summary if a person’s -qualification -experience - quality in a standard format

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what should a cv include

A
  • name
  • address
  • tel
  • email
  • nationality
  • education & qualification
  • experience
  • responsibility
  • intrest
  • name and address of references
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what should the letter of application include

A
  • why applicant wants the job

- why do they think they’d be suitable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

why interviewe?

A

interviews will allow the manager to assess:

  • the applicant’s ability to do the job
  • personal qualities of the applicant
  • character and personality of the applicant
17
Q

what are some types of selection test?

A
  • skill test: the ability to carry out tasks
  • aptitude test: potential to gain add skills - general or specific
  • personality test: required ex stress and team
  • group situation test: gives task and asked to do it
18
Q

part time employee advantages to employeer

A
  • more flexible hours of work
  • easier to ask employees just to work at busy times
  • easier to extend business opening/operating hours by working evenings or at weekends
  • works lesser hours so employee is willing to accept lower pay
  • less expensive than employing and paying full-time workers.
19
Q

Disadvantages to employer of part-time employment

A
  • less likely to be trained because the workers see the job as temporary
  • takes longer to recruit two part-time workers than one full-time worker
  • can be less committed to the business/ more likely to leave and go get another job
  • less likely to be promoted because they will not have gained the skills and experience as full-time employees
  • more difficult to communicate with part-time workers when they are not in work- all work at different times.
20
Q

why is training imporatnt

A
  • it will improve the worker’s skills and knowledge
  • help the business be more efficient and productive -
  • new processes and products are introduced.
  • It will improve the workers’ chances at getting promoted
  • raise their morale.
  • decresee supervision needed
  • decreese accidents
21
Q

what is induction training

A

an introduction given to a new employee, explaining the firm’s activities, customs and procedures and introducing them to their fellow workers.

22
Q

advantages of induction training

A
  • Helps new employees to settle into their job quickly
  • May be a legal requirement to give health and safety training before the start of work
  • Less likely to make mistakes
23
Q

disadvantages of induction training

A
  • Time-consuming
  • Wages still have to be paid during training, even though they aren’t working
  • Delays the state of the employee starting the job
24
Q

what is on job training

A

occurs by watching a more experienced worker doing the job

25
Q

advantages of on the job training

A
  • it ensures there is some production from worker whilst they are training
  • It usually costs less than off-the-job training
  • It is training to the specific needs of the business
26
Q

disadvantages of on the job training

A
  • The trainer will lose some production time as they are taking some time to teach the new employee
  • The trainer may have bad habits that can be passed onto the trainee
  • It may not necessarily be recognised training qualifications outside the business
27
Q

what is off the job training

A

involves being trained away from the workplace, usually by specialist trainers

28
Q

advantages of off the job training

A
  • A broad range of skills can be taught using these techniques
  • may become multi-skilled that can allow them to do various jobs in the company when the need arises
29
Q

disadvantages of off the job training

A
  • Costs are high
  • It means wages are paid but no work is being done by the worker
  • The additional qualifications means it is easier for the employee to leave and find another job
30
Q

what is workforce planning

A

the establishing of the workforce needed by the business for the foreseeable future in terms of the number and skills of employees required.

31
Q

reasons for downsize (reduce the no. of employees) the workforce

A
  • Introduction of automation
  • Falling demand for their products
  • Factory/shop/office closure
  • Relocating factory abroad
  • A business has merged or been taken over and some jobs are no longer needed
32
Q

ways of downsizing force

A
  • Dismissal: where a worker is told to leave their job because their work or behaviour is unsatisfactory.
  • Redundancy: when an employee is no longer needed and so loses their work, though not due to any fault of theirs. They may be given some money as compensation for the redundancy.
  • Workers could also resign (they are leaving because they have found another job) and retire (they are getting old and want to stop working).
33
Q

which workers to redundant

A
  • voulentueer: otherjob, retier, own business
  • less time employed
  • mobile or essential skills
  • employment history
  • departments
34
Q

legal control over employment

A
  • against unfair discrimination
  • health and safety at work (protection from dangerous machinery, safety clothing and equipment, hygiene conditions, medical aid etc.)
  • against unfair dismissal
  • wage protection (through the contract of employment since it will have listed the pay and conditions). Many countries have a legal minimum wage

business (10 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions