3.4.3- Stakeholders versus Shareholder

Question 1

Stakeholder

Answer 1

• anyone who has an interest in the business

- or who maybe affected by the activities of the business

Question 2

Internal Stakeholders

Answer 2

-groups or individuals within an organisation who have an interest in the business

Question 3

External Stakeholders

Answer 3

-groups or individuals outside of an organisation who have an interest in the business

Question 4

Stakeholder objectives

Answer 4

• all have an interest in the business
• they all have objectives and often these can conflict with the objectives of other stakeholders, the shareholders or the business owners

Question 5

Stakeholders variables

Answer 5

Based on:

• expertise (customers = low)
• willingless to engage (customers = high)
• value to the business (customers = high)