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Cemap1 unit 1 and 2 > 25. Consumer rights, complaints and compensation > Flashcards

25. Consumer rights, complaints and compensation Flashcards

1
Q

Complaints procedure

A 
Acknowledge 
Investigate
resolve
Inform 
Advise
Provide
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2
Q

time barred complaint

A

a complaint made outside time limits

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3
Q

Compensation Limits

A

£350,000

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Cemap1 unit 1 and 2 (25 decks)

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