Management and managers

Question 1

Why is good management required?

Answer 1

Without you will have unmotivated employees.
Indecisiveness or poor decisions
Poor allocation of resources

Question 2

What is a manager?

Answer 2

responsible for setting objectives, organising

resources and motivating staff so that the organisation’s aims are met

Question 3

What are the 5 functions of management?

Answer 3

Setting objectives and planning
Resource management
Motivating staff
 coordinating activities
 controlling and measuring performance against targets

Question 4

How can these functions been divided into roles?

Answer 4

Interpersonal roles
Informational roles
Decisional roles

Question 5

What are the interpersonal roles?

Answer 5

Figurehead- Symbolic leader undertakes duties of social or legal nature
Leader- Motivating subordinates; selection and training other managers/ staff
Liaison- Links managers and leaders of other division

Question 6

What are the informational roles and what do they do?

Answer 6

Monitor (receive)- collects data relevant to the business
Disseminator- Spreads info collected from external and internal sources -> Relevant people
Spokesperson- Speaks about the organisation to external groups and people- talks about its goals and ambitions

Question 7

What are the decisional roles and what do they do?

Answer 7

Entrepreneur- looks for new opportunities to develop the business
Disturbance handler- responds to threats caused by the changing environment
Resource allocator- Decides were money and machinery
Negotiator- Represents business in negotiations with other groups such as the government