Conflict Avoidance, Management and Dispute Resolution Procedures Flashcards

1
Q

What is Alternative Dispute Resolution?

A

The use of methods such as mediation and arbitration to resolve a dispute without the need for litigation.

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2
Q

What is arbitration?

A

A procedure whereby two parties in dispute agree to be bound by the decision of a third party (the arbitrator) without the need to go to court. Governed by Arbitration Act 1996. Key word: award.

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3
Q

What is mediation?

A

A process whereby a neutral third party helps the parties in dispute to reach a settlement they can both live with. Two types are evaluative (mediator tells parties what they think and how a court will decide it) and facilitative (mediator merely facilitates discussions between parties).

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4
Q

What is an independent expert?

A

A process in which an independent third party is appointed to decide a dispute. There is no legislation governing this role and so the the independent expert is governed by the lease in question. Key word: determination.

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5
Q

What is an expert witness?

A

The role that a surveyor will adopt to submit their expert witness evidence to the appointed third party (arbitrator or independent expert).

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6
Q

What is PACT?

A

Professional Arbitration on Court Terms. Parties are not required to obtain a consent order from the court. Offers a viable alternative to litigation and can be used to resolve disputes for rent, service charge matters, alienation, break clauses, lease renewals etc. Quick, efficient and cost-effective method of resolving a dispute without the need to go to court.

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