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Flashcards in 12 IPT - Project Management Deck (17):

What are the communication skills necessary for dealing with others?

1) Active listening
2) Conflict resolution
3) Negotiation skills
4) Interview techniques
5) Team building skills


What are the consequences for groups that fail to function as a team?

1) Financial loss
2) Employment loss
3) Missed opportunities


Identify project management tools that can be used to ensure the efficient running of a project.

Explain what they are used for

1) Gantt charts
2) Scheduling of tasks
---> A list of scheudles and tasks required by each team or team member
3) Journals and diaries
4) Funding management plan
---> Goal of each stage of project, funds required for them, how the funds will be raised, if funds have been approved.
5) Communication management plan
---> A list of people, their contact details and their main responsibilities. Usually reserved for high level people.


What techniques are involved in identifying and understanding problems?

1) Interview / surveying users
2) Interview / survey participants
3) Analysing existing system by determing HOW it works, WHAT it does and WHO uses it
4) Through reading / writing a requirements report
5) Creating a requirements prototype. Useful as participants have the opportunity to give feedback



What is the purpose of a feasibility analysis?

What are the four areas explored in a feasibility analysis?

a) Assessment of the practicality and likelihood success of the project

b) Economic, Technical, Operational and Scheduling

*** Many people had Operational wrong in last exam, please check with teacher you have correct understanding of how to apply this



a) List all the different types of development approaches

b) List their advantages and disadvantages

1) Traditional
2) Outsourcing
3) Prototyping
4) Customisation
5) Participant development
6) Agile methods

Part b) Please Research now if you do not know



List the contents of a rquirements report

1) Details of the time frame
2) Details the subprojects and the timeframe for them
3) Identifies participants
4) Identifies relevant information technology
5) Identifies the data/information
6) Identifies the needs of users



What processes are involved in the design stage?

1) Designing the new information system for ease of maintenance

2) Clarifying with users the benefits of the new system

3) Clarifying each of the relevant information processes within the system

4) Detailing the role of the participants, the data and the IT used in the system

5) Refining existing prototypes



What tools are used in the design stage?

1) Context diagrams
2) Data flow diagrams
3) Decision trees
4) Decision tables
5) Data dictionaries
6) Storyboards



What processes are involved in the implementing stage?

Acquiring information technology and making it operational, both for HARDWARE and SOFTWARE (customised or developed)



What details does an implementation plan contain?

Details of:

1) Participant training
2) Method of conversion
---> Parallel, Direct, Phased or Pilot
3) How the system will be tested
4) Conversion of data for the new system



Construct a diagram to show parallel conversion.

List its advantages and disadvantages




Construct a diagram to show direct conversion.

List its advantages and disadvantages

Old system is completely dropped and new system is used in its place
Least expensive
High risk of failure if not thoroughly tested




Construct a diagram to phased conversion.

List its advantages and disadvantages




Construct a diagram to pilot conversion.

List its advantages and disadvantages



Testing, Evaluating and Maintaining

Explain the three different types of testing methods

1) Volume Testing
The system is subjected to a huge volume of data. It is also referred as flood testing. There are special software that can generate the test data. e.g. when HSC results were first released online, the system crashed due to the large volume of data, and this could have been avoided wtih proper testing.

2) Simulated Testing
Simulation testing tests how the system will handle data errors. e.g. if a number is entered as a name, or if a hacker attempts SQL injection

3) Live data Testing
Live data testing uses live data to test the system (which may be in beta mode or not live at all). Some live data may be unpredictable or have not been "cleaned" to the format required of the new system.


Testing, Evaluating and Maintaining

What processes are involved in the testing, evaluating and maintaining stage?

1) Checking to see that the original system requirements have been achieved

2) Trailing and using the operational manual

3) Reviewing the effect on uses of the information system, participants and people within the environment

4) Modifying parts of the system wehre problems are identified