unit 3 - the marketing mix Flashcards

1
Q

Internal factors influencing marketing objectives (COFH)

A

Corporative objectives
Operational Issues
Finances
Human Resources

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2
Q

External factors influencing marketing objectives (CEMT)

A

Competitor actions
Economic environment
Market dynamics
Technological change

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3
Q

Primary market research
Pros and cons?

A

involves collecting data that hasn’t been collected before eg. questionnaires and surveys
Provides detailed information that is relevant and up to date.
Time consuming and difficult to collect.

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4
Q

Secondary market research
Pros and cons?

A

Involves gathering existing data from a secondary source eg websites and government reports.
Provides detailed information that is quick and easy to gather.
May not be specific to that business and can be inaccurate or biased

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5
Q

The three sampling types

A

Random sampling - Individuals chosen by chance

Quota - population segmented into subgroups with respondent representative of that subgroup

Stratified - Population segmented into subgroup with respondent chosen by chance

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6
Q

What is extrapolation?
Pros and cons?

A

Trends used from historical data to forecast the future.

Pros:
Simple method of forecasting
Minimal data required

Cons:
Assumes past trend will continue in the future
Unreliable if fluctuations in the past.

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7
Q

Correlation
What to take into consideration with correlations?

A

Measures the strength of relationships between two variables.
Strong or weak correlation?
Positive / negative / no correlation ?

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8
Q

Influences on PED

A

Substitute available
Proportion of income
Luxury
Addictive
Time
Switching Costs

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9
Q

Problems with forecasting PED

A

Changing interests and fashion
Price elasticity changes across different price ranges
Competitors inventing and improving products

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10
Q

Categories of consumer products

A

Convenience products
Shopping products
Speciality products

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11
Q

Categories of industrial products

A

Materials and parts
Capital items
Supplies and services

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12
Q

What is Cost plus pricing?
2 Benefits and drawbacks?

A

Adding a markup % on top of costs to ensure a profit.

+ Managers can be confident their product makes profit
+ Price increase can be justified as costs rise

  • Ignores price elasticity of demand
  • Ignores competitive pricing.
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13
Q

Price skimming

A

Setting a high initial price at introduction and reducing it over time.

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14
Q

Price penetration

A

Setting a low initial price at introduction and increasing it when market share reached.

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15
Q

Dynamic pricing

A

Flexible pricing to meet market demand.

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16
Q

Methods of promotion

A

Public Relations
Advertising
Sponsorship
Sales promotions
Direct selling

17
Q

Factors affecting promotion

A

Costs of promotion - budget
Audience demographics
Product life cycle position

18
Q

Types of distribution channels - place

A

Direct selling
Retailers
Wholesalers
E-commerce

19
Q

Factors affecting distribution decisions - place

A

Distribution costs
Proximity to market
Nature of product

20
Q

Examples of digital marketing

A

Search Engine Optimisation (SEO)
Online and email advertising
Viral and influencer marekting.

21
Q

Benefits of digital marketing

A

*24/7 convenience
*Access to global audience
*Consumer Relationships Management (CRM) providing greater analytics and detailed data about customers.