Chapter 10: Organizational Change and Innovation Flashcards
Reactive change
Change made in response to problems or opportunities as they arise; compare proactive change
Proactive change
Planned change; making carefully thought-out changes in anticipation of possible or expected problems or opportunities; opposite of reactive change
B corporation, or benefit corporation
Also known as a benefit corporation, in which the company is legally required to adhere to socially beneficial practices, such as helping consumers, employees, or the environment
Adaptive change
Reintroduction of a familiar practice
Innovative change
The introduction of a practice that is new to the organization
Radically innovative change
Introduces a practice that is new to the industry
Readiness for change
The beliefs, attitudes, and intentions of the organization’s staff regarding the extent of the changes needed and how willing and able they are to implement them
Force-field analysis
A technique to determine which forces could facilitate a proposed change and which forces could act against it
Organizational development (OD)
Set of techniques for implementing planned change to make people and organizations more effective
Change agent
A person inside or outside the organization who can be a catalyst in helping deal with old problems in new ways
Intervention
Interference in an attempt to correct a problem
Product innovation
A change in the appearance or the performance of a product or a service or the creation of a new one
Innovation system
A set of mutually reinforcing structures, processes, and practices that drive an organization’s choices around innovation and its ability to innovate successfully
Innovation strategy
Grows market share or profits by innovating improvements in products or services
Crowdsourcing
The practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community, such as Facebook and Twitter users
