OBHR 401 DAY 2

Question 1

What are the 7s?

Answer 1

1. Strategy
2. Structure
3. Staff
4. Systems
5. Super-ordinate goals
6. Skills
7. Style

Question 2

What is Strategy?

Answer 2

Strategy is the action taken to ain competitive advantage

Question 3

What is structure?

Answer 3

Division and integration of organizational units

Question 4

What is Systems?

Answer 4

formal and informal processes of an organization

Question 5

What are super-ordinate goals?

Answer 5

mission + vision (guiding concepts)

Question 6

What is the staff?

Answer 6

selection, training, and socialization to the organization. Competencies are they relate to an organization

Question 7

What is style?

Answer 7

the way the top management comes across?

Question 8

What is skills?

Answer 8

company’s crucial attributes

Question 9

What are the Hard S and what is their nature of them?

Answer 9

Strategy, Structure and Systems. They are easy to manipulate

Question 10

What are soft S?

Answer 10

Style, Skills, and Staff

intangible and meaningful

Question 11

What is organizational culture?

Answer 11

Is a way of doing, thinking, feeling, and believing things that have worked in the past and are now embedded in the current organizational belief, values, processes, etc.

Question 12

What are the three levels of culture?

Answer 12

Artifacts (things you can see): physical signs of culture
Values: what people believe the organization stands for –> ideologies
Assumptions: underlying meanings, hard to see

Question 13

What happens to firms with stronger cultures?

Answer 13

Pro
- Increased coherence
- High conformity
- Great impact on performance (reliable performance)

Cons
- Can create subcultures that work against the company
- If the environment changes can drastically reduce performance

Question 14

What’s the Work Hard/Play Hard Culture

Answer 14

Low Risk + Quick Feedback

Examples: Door-to-door sales, residential real estate

Question 15

What is the Tough Guy, Macho Culture?

Answer 15

High Risk + Quick Feedback (Sports, Management Consulting

Based on speed and not endurance

Question 16

What is Process culture?

Answer 16

Focus on how you do it not what you do
Slow feedback + Low risk
(Government jobs)

Question 17

What is Bet the company?

Answer 17

High risk + slow feedback –> invest in the future
the investment bank, oil mining, the exploration phase

Question 18

What is social ability?

Answer 18

The firm maintaining connection with employees beyond their work, strong relationships, getting along, favouring one another, confiding in one another

Question 19

What is Goal Unity?

Answer 19

Sharing the same business objectives, productivity addresses poor performance, and the collective will is to win high, competitive advantage to move quickly and capitalize on opportunity, sharing the same strategic goals

Question 20

What is Fragment?

Answer 20

Low Socialibility Low Goal Unity

I do what I need to do and I get paid to do it (Competitive)

Question 21

What is Networked?

Answer 21

High Socialibaility Low Goal Unity

• We like each other and we get along

Question 22

What is a Mercenary?

Answer 22

Low Socialibility + High Goal Unity

(we have a goal and everything we do is surrounded by that goal)

Question 23

What is communal;?

Answer 23

High Sociliability + Goal Unity

We are all in this together

Question 24

What are the two elements of vision?

Answer 24

Core Values + Core Purpose (mission)

Question 25

What are core values?

Answer 25

the things the organization belives in

Question 26

What are the core purposes?

Answer 26

The reason for the organization’s existence

Question 27

WHAT IS BHAG ?

Answer 27

Big Hairy Audacious Goals

Question 28

What are the components of BHAG?

Answer 28

Role Model: Become the Uber of the industry. Emulate someone else’s success