Practice Qs Flashcards

1
Q

Draw Mendelow’s interest and power matrix

A

Low interest, low power: Minimal effort
Low interest, high power, Keep satisfied
High interest, low power, Keep informed
high interest, high power, key players

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2
Q

What does PESTEL stand for?

A

Political
Economic
Social
Tech
Environment
Legal

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3
Q

What are the characteristics of Bureaucracy?

A

Specialisation
Hierarchy
Impersonal
Professional

Rationale
Uniformity
Stability
Technical competence

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4
Q

A range check gives assurance over
a) accuracy
b) completeness
c) accuracy and completeness

Range checks and control totals give assurance over
a) data verification
b) data validation

A

a
b

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5
Q

In which organisational structure is delegation easier, tall or flat

A

Flat

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6
Q

Draw the risk/response matrix

A

TARA

Transfer - low prob, high impact
Accept - low prob, low impact
Reduce - high prob, low impact
Avoid - High prob, high impact

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7
Q

Are the following support or primary activities?

Firm infrastructure
Service
Marketing and sales
HR Management
Outbound logistics
Inbound logistics
Tech development
Procurement
Operations

A

Support activities:

Firm infrastructure
HR management
Tech development
Procurement

Primary Activities:

Inbound logistics
Outbound logistics
Operations
Marketing and sales
service

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8
Q

What is the product/market growth strategy matrix?

A

Market penetration - existing market, existing product
Market development - new market, existing product
Diversification - new market, new product
Product development - existing market new product

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9
Q

What is the order of organisational structures on Likert’s authoritative-participative continuum?

A

Exploitative-authoritative
Benevolent-authoritative
Consultative
Participative

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10
Q

What is Maslow’s hierarchy of needs?

A

Self actualisation
Status/ego needs
Social needs
Safety/security needs
Basic/physiological needs

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11
Q

What is the BCG matrix

A

Star - high market share, high market growth
Cash cow - high market share, low market growth
? - low market share, high market growth
Dog - low market share, low market growth

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12
Q

What are the types and uses of different lengths of finance

A

Immediate - to pay wages and expenses
ST - to pay payables
Med Term - inventories, receivables, tax
LT - non current assets

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13
Q

What are the 8 roles in a group

A

Leader
Shaper - committed to task, can be pushy
Plant - ideas
Evaluator - realistic
Resource investigator - bridge to outside world
Company worker - admin
Team worker - peacemaker & support
Finisher - deadlines

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14
Q

Match the key term to definition

Chapter 1 of Competitions Act
Chapter 2 of Competitions Act
CMA
CMC

Insider dealing
Competition enquiries
Competition fixing and collusion
Abuse of dominant position

A

Chapter 1 of Competitions Act - Comp fixing and collusion
Chapter 2 of Competitions Act - dom pos
CMA - comp enq
CMC - insider dealing

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15
Q

What are the four types of business culture

A

Open systems - outward looking, flexible
Rational goal - outward looking, controlled
HR - inward looking, flexible
Internal processes - inward looking, controlled

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16
Q

What are the four Ds of a dynamic environment

A

Dynamic
Diverse
Difficult
Dangerous

17
Q

Draw normal distribution, positive and negative skew

A

Normal distribution
Mean = median = mode

Negative - left skew, slope is on L hand side. mean, median then mode (high)
Most values in left

Positive skew - right skew. (high) mode, median mean

18
Q

What is the definition of

Deviation
Variance
SD
Coefficient of variance

A

Deviation - how far from the mean that value is
Variance - average of squared deviations of all values
SD - sq root of variance
Coefficient of variance - SD / Mean

19
Q

What are the four S’s of static environments

A

Static
Single
Safe
Simple

20
Q

What are porters 5 forces

A

Industry competitors
suppliers
substitutes/complements
potential entrants
customers

21
Q

What are the four business structures, their external environment and key section

A

Divisionalised structure, Simple static diverse, Middle line
Simple structure, simple dynamic, strategic apex
Machine bureaucracy, simple, static, technostructrue
Adhoc, Complex dynamic, operating core