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NBE/MO Funeral Service State Board Exams > Funeral Service Psychology & Counseling > Flashcards

Funeral Service Psychology & Counseling Flashcards

1
Q

Adaptation

A

The individuals, ability to adjust to the psychological and emotional changes brought on by a stressful events, such as the death of a significant other

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2
Q

Affect

A

External expression of emotion

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3
Q

Aggression

A

The intentional implication of physical or psychological harm on another

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4
Q

After care/post funeral counseling

A

Those appropriate and helpful acts of counseling that come after the funeral

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5
Q

Alienation

A

The state of estrangement an individual feels in social settings that is viewed as foreign, unpredictable or unacceptable

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6
Q

Alternatives

A

Providing a choice of services in merchandise available as families make a selection and complete funeral arrangements, formulating different actions in adjusting to a crisis

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7
Q

Anger

A

Blame directed toward another person

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8
Q

Anomic, grief

A

Grief we’re morning customs are unclear due to an inappropriate death in the absence of prior bereavement experience

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9
Q

Anticipatory, grief

A

Grief in anticipation of death or loss

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10
Q

Anxiety

A

Any emotion characterized by a vague fear or premonition there’s something undesirable is going to happen

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11
Q

At need counseling

A

Funeral Director counseling with the family from the time the death occurs until the funeral disposition

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12
Q

Attachment

A

The tendency to make strong affectional bond with others coming from the need for security and safety

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13
Q

Attending

A

Giving undivided attention by means of verbal and nonverbal behavior; listening

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14
Q

Attitude

A

A learned tendency to respond to people, objects, or institutions in a positive or negative way

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15
Q

Bereavement

A

The action or event of separation, or lost that results in the experience of grief

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16
Q

Chronic grief

A

Excessive in duration and never coming to a satisfactory conclusion

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17
Q

Client centered counseling/person centered counseling

A

Non-directive method of counseling, which addresses the inherent worth of the client and the national capacity for growth and health

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18
Q

Cognitive psychology

A

In Latin, to know
The study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes

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19
Q

Communication

A

A general term for the exchange of information, feelings, thoughts, and ask between two or more people, including both verbal and nonverbal aspects of this interchange

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20
Q

Complicated(abnormal, unresolved) grief

A

Grief that interferes with normal life functions without progressing towards resolution

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21
Q

Congruence

A

The necessary quality of a counselor being in touch with reality and others, perception of one’s self

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22
Q

Coping

A

Characteristic ways of responding to stress

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23
Q

Counselee

A

The individual seeking assistance or guidance

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24
Q

Counseling

A
  • Advice, especially that given as a result of consultation
  • A therapeutic experience for reasonably healthy persons. A counselors clients are encouraged to seek assistance before they develop, serious, neurotic, psychotic, or characterological disorders
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25
Q

Counselor

A

The individual providing assistance and guidance

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26
Q

Crisis

A

A highly emotional temporary state in which an individual’s feelings of anxiety, grief, confusion, or pain, impair his or her ability to act

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27
Q

Crisis counseling

A

Interventions, which help individuals in a crisis situation

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28
Q

Death, anxiety

A

He learned emotional response to death related phenomenon, which is characterized by extreme apprehension

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29
Q

Defense mechanisms

A

And often unconscious mental process, used to defend against anxiety

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30
Q

Delayed grief

A

Inhibited, suppressed, or postponed response to loss

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31
Q

Denial

A

The defense mechanism by which a person is unable, or refuses to see things as they are, because search fax are threatening to the self

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32
Q

Directive counseling

A

Counselor takes an active speaking role, asking questions, suggesting courses of action

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33
Q

Discrimination

A

Treating members of groups differently, in circumstances where their rights or treatment should be identical

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34
Q

Displacement

A

Redirecting feelings towards a person or object, other than the one who caused the feelings originally

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35
Q

Emotions

A

Feelings such as happiness, anger, or grief, created by brain patterns, accompanied by bodily changes

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36
Q

Empathy

A

The ability to perceive another’s experience, and communicate that perception back to the person

37
Q

Euthanasia

A

The right to die; an act or practice of allowing or causing the death of person suffering from a life-threatening or life limiting condition

38
Q

Exaggerated grief

A

Reactions that are excessive and disabling

39
Q

Facilitate

A

To assist the understanding of situation and options concerning the circumstances

40
Q

Fear

A

Strong emotion marked by search reactions as an alarm, dread, or disquiet

41
Q

Focusing

A

Centering a clients thinking, and feelings on the situation causing a problem

42
Q

Funeral service psychology

A

The study of human behavior as related to funeral service

43
Q

Genuineness

A

The ability to present oneself sincerely

44
Q

Grief

A

Any emotion or set of emotions due to loss

45
Q

Grief counseling

A

Helping people facilitate grief to a healthy resolution

46
Q

Grief syndrome

A

A set of symptoms associated with loss

47
Q

Grief therapy

A

Specialized techniques which are used to help people with complicated grief reactions

48
Q

Grief work

A

A process occurring with losses aimed at loosening the attachment to that which has been lost for appropriate reinvestment

49
Q

Guidance

A

Support or support system provided to the counselee who is seeking an alternative adjustment to problems

50
Q

Guilt

A

Blaine directed towards oneself based on real or unreal conditions

51
Q

Homicide

A

The killing of one person being by another

52
Q

Hospice

A

A philosophy of care used in treating the terminally ill

53
Q

Informational, counseling

A

Counseling in which a counselor shares a body of special information with a counselee

54
Q

Masked grief

A

Experiencing symptoms and behaviors, which cause difficulty, but not attributing them to the loss

55
Q

Mitigation

A

Any event, person, or object that lessons, the degree of pain in grief

56
Q

Mourning

A

Outward expression of grief

57
Q

Nonverbal communication

A

That which is expressed by posture, facial expression, actions, physical behavior

58
Q

Option

A

Choice of actions provided through counseling as a means of solving the counselees problem

59
Q

Panic

A

A strong emotion characterized by sudden and extreme fear

60
Q

Paraphrasing

A

Expressing a thought, or idea in an alternate and sometimes shortened form

61
Q

Preneed counseling

A

Counseling, which occurs before a death

62
Q

Prejudice

A

Negative attitude towards others, based on their gender, religion, race, or membership in a particular group

63
Q

Projection

A

Attribution of one’s unacceptable, thoughts, feelings, or behaviors to someone else

64
Q

Psychology

A

The scientific study of behavior and mental processes

65
Q

Psychotherapy (Jackson)

A

Intervention with people whose needs are so specific that usually they can only be met by specially trained is ation or psychologist. The practitioners in this field need special training, because they often work with deeper levels of consciousness.

66
Q

Rapport

A

a relation of harmony established in any human interaction.

67
Q

Rationalization

A

Supplying a logical, acceptable reason, rather than the real reason for an action

68
Q

Regression

A

Returning to more familiar alert, and often more primitive molds of coping

69
Q

Repression

A

Blocking or threatening material from consciousness

70
Q

Respect

A

The ability to communicate the belief that everyone because this is the capacity and right to choose alternatives, and make decisions

71
Q

Searching

A

Compulsive need to go after and retrieve that which has been lost

72
Q

Shame

A

Blaine that is perceived to be directed towards one’s self by others

73
Q

Shock

A

The reaction of the body to an event, often experienced emotionally as a sudden, violent and upsetting disturbance

74
Q

Situational counseling

A

Related to specific situations in life that may created crisis and produce human pain and suffering

75
Q

Social comparison

A

Making judgments about ourselves through comparison with others

76
Q

Social facilitation

A

Occurs when an individual’s performance improves because of the presence of others

77
Q

Stress

A

The mental and physical condition that occurs when a person must adjust or adapt to the environment

78
Q

Stressor

A

Any event capable of producing physical or emotional stress

79
Q

Sublimation

A

Redirection of emotion to culturally, or socially useful purposes

80
Q

Sudden infant death syndrome (SIDS or crib death)

A

The sudden and unexpected death of an apparently healthy infant, which remains unexplained after a complete autopsy, and a review of the circumstances around the death

81
Q

Suicide

A

They deliver it, and voluntary act of taking one’s own life

82
Q

Summary

A

A brief review of points covered in a portion of the counseling session

83
Q

Suppression

A

A conscious postponement of addressing anxieties and concerns

84
Q

Sympathy

A

Sincere feelings for the person who is trying to adjust to a serious lost

85
Q

Thanatology

A

The study of death, dying, bereavement, in the morning

86
Q

Thanatophobia

A

Any rational, exaggerated fear of death

87
Q

Unconscious

A

The region of the mind that is beyond awareness, especially impulses and desires, not directly known to a person

88
Q

Verbal communication

A

Spoken, oral communication

89
Q

Warmth and caring

A

The ability to be considerate and friendly, as demonstrated by both verbal and nonverbal behaviors

NBE/MO Funeral Service State Board Exams (24 decks)

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