3.4 - Influences on business decisions Flashcards

1
Q

Corporate timescales - what is a short term attitude

A
  • focus on share price
  • boosting short term profits
  • focus on external growth
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2
Q

Corporate timescales - what is a long term attitude

A
  • long term investment
  • focus on research & development and staff training
  • focus on interests of stakeholders
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3
Q

What are the 4 classes of company culture

A

Power
Role
Task
Person

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4
Q

What is power culture

A
  • 1 person is dominant and drives the business
  • common in small businesses
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5
Q

What is role culture

A
  • people have set rules
  • clear hierarchy (power is determined by an individual’s role
  • lacks flexibility
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6
Q

What is task culture

A
  • teams set up to complete project/goal
  • power shifts depending on nature of the task
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7
Q

What is person culture

A
  • professional groups eg doctors/barristers
  • serves individual needs
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8
Q

Why may company culture change

A
  • new leader
  • poor performance
  • corporate objectives not being met
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9
Q

What’s the challenges of changing culture

A
  • long process
  • difficult due to deep rooted cultures
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10
Q

What are features of a strong company culture

A
  • focusing on customers
  • good staff morale/working together
  • employee commitment/loyalty
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11
Q

What are features of a weak company culture

A
  • lack of trust in staff/doubting company ethics
  • staff looking for new jobs
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12
Q

What is CSR

A

corporate social responsibility

The belief that a business should act responsibly and ethically

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13
Q

What are ways businesses can implement CSR

A
  • fair prices
  • good working conditions
  • honesty/transparency
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14
Q

What is a benefit and a drawback of evidence based decision-making (data)

A

B - data can help reduce the risk and help identify the likely outcome
D - data can be hard or expensive to collect and maybe out of date or unreliable

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15
Q

What is a benefit and a drawback of subjective based decision-making (intuition)

A

B - can come from experienced managers who have a lot of useful
D - without evidence intuition will be risky

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16
Q

What are examples of internal stakeholders

A

Employees
Shareholders

17
Q

What are examples of external stakeholders

A

Suppliers
Customers
Local community

18
Q

What is the conflict between shareholders and stakeholders?

A

Stakeholder - they want that the business considers all of it stakeholders in business decisions
Shareholders - they want that the the business should only focus on shareholder returns

19
Q

What are some shareholder objectives?

A
  • Increasing share price and dividends
  • Profitability
  • Increased revenue
20
Q

What are some stakeholder objectives?

A
  • employee welfare and working conditions
  • CSR
21
Q

What are drawbacks of a business focusing on its CSR

A
  • Can require significant financial investment which may have an impact on short-term profitability
  • Standards may be hard to maintain