Week 6

Question 1

What are episodic memories?

Answer 1

Events and emotional valence.

Question 2

What are semantic memories?

Answer 2

Knowledge, meaning of things.

Question 3

What is schemata?

Answer 3

Patterns of expectations e.g. restaurant script.

Question 4

What does Ajzen’s theory of planned behaviour describe?

Answer 4

• predict work-related behaviours as a function of attitudes towards that behaviour, subjective norms and percieved control.

Question 5

Hackman and Oldham’s Job Characteristics Model

Answer 5

• predict job satisfaction as a function of certain important features of jobs.

Question 6

5 features of jobs affect job satisfaction?

Answer 6

• Task Variety
• Task Identity
• Task Significance
• Autonomy
• Feedback

Question 7

Demand’s-Control Model

Answer 7

• predict job strain as a function of job demands and workers ability to exert control.

Question 8

Evidence of the demands-control model

Answer 8

• restaurant workers experienced the severest strain symptoms when they faced heavy customer demands which were not able to exert control.

Question 9

What is an example of ‘attitudes’ in TPB - work example.

Answer 9

• my work is important to people.
• I get self-respect from doing my job.

Question 10

What are some examples of ‘subjective norms’ in TPB - work example.

Answer 10

• everyone should be employed.
• my boss will check on me.

Question 11

What are some examples of ‘perceived control’ in TPB - work example.

Answer 11

• I am good at what I am doing.
• Customers are pleased.

Question 12

What are some examples of ‘behaviour’ in TPB - work example.

Answer 12

• work hard
• take less days off
• try to help customers

Question 13

What is task/skill variety?

Answer 13

Using lots of different skills, performing different tasks.

Question 14

What is task identity?

Answer 14

Preforming a task to completion and seeing the results.

Question 15

What is task significance?

Answer 15

Performing meaningful tasks (tasks that have an impact).

Question 16

What is autonomy?

Answer 16

Having control over one’s work.

Question 17

What is feedback?

Answer 17

Feeling supported in one’s work.

Question 18

What does ‘strain’ mean in Karaseks job-demands model?

Answer 18

• psychological strain results from the joint effects of the demands of a work situation and the range of decision-making freedom available to the worker facing those demands.

Question 19

What are the two aspects of the job situation represent?

Answer 19

• the instigators of action (work load demands, conflict or other stressors which put the individual in motivated or energised state of “stress”).
• the constraints on the alternative resulting actions.

Question 20

What is decision latitude?

Answer 20

Control over our work.

Question 21

What is the TPB test?

Answer 21

Test whether attitudes relate to intention to quit.

Question 22

What does the JCM test?

Answer 22

Test whether task variety relates to job satisfaction.

Question 23

What does the JD-C test?

Answer 23

Test whether high demands relate to mental strain.

Question 24

What are the three main models?

Answer 24

Theory of Planned Behaviour
Job Characteristics Model
Job-Demand Characteristics