13-14 Human Rights

Question 1

The Ontario Human Rights Code (Human Rights Code) states that every person has a right to equal treatment with respect to —– without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin,
citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Answer 1

employment

Question 2

The right to “equal treatment with respect to employment” applies to every aspect of the workplace environment and employment ———–

Answer 2

relationship

Question 3

This procedure outlines the process for reporting any incident where it is alleged a member contravened the Human Rights Code. This procedure also provides direction for the handling of complaints containing an allegation that a member contravened the Human Rights Code, which are received internally as conduct complaints or received ——from the Human Rights Tribunal of Ontario (HRTO).

Answer 3

directly

Question 4

Procedure
This procedure applies to the conduct of all Service members in the performance of their duties. This procedure also applies to the —–conduct of all members wherein participation in any off-duty activity is by virtue of their status as a Service member.

Answer 4

off-duty

Question 5

Ontario Human Rights Code
The Human Rights Code prohibits actions that discriminate based on a prohibited ground in a protected social area.
The following are the Human Rights Code prohibited grounds:
 A–;
 A——;
 C—–;
 R______;
 C_______;
 E________;
 P_______;
 C_______;
 D_______;
 F_______ status;
 M_______ status (including single status);
 G_____ Identity;
 Gender _________
 R_______ of public assistance (in h——– only);
 R——- of offences (in e———- only);
 S— (including p———– and b———-); and
 S——— orientation.

Answer 5

 Age;
 Ancestry;
 Colour;
 Race;
 Citizenship;
 Ethnic origin;
 Place of origin;
 Creed;
 Disability;
 Family status;
 Marital status (including single status);
 Gender Identity;
 Gender expression;239
 Receipt of public assistance (in housing only);
 Record of offences (in employment only);
 Sex (including pregnancy and breastfeeding); and
 Sexual orientation.

Question 6

The following are the Human Rights Code protected social areas:
 A————— (housing)
 C——-
 E—————
 Goods, services and f————
 Membership in v———— associations and trade unions

Answer 6

 Accommodation (housing)
 Contracts
 Employment
 Goods, services and facilities
 Membership in vocational associations and trade unions

Question 7

Discrimination and/or Harassment

Harassment means engaging in a course of vexatious comments or conduct that is known or ought reasonably to be known to be ———. Harassment can include a one–time incident or repeated incidents.

Answer 7

unwelcome

Question 8

Examples include, but are not limited to, the following:

 any ——-, verbal or physical, that expresses or promotes ——-, prejudice, discord or hatred based on any prohibited ground under the Human Rights Code;
 unwelcome or offensive —–, remarks, innuendos, banter, teasing, gossip or ——that is based on any
prohibited ground under the Human Rights Code;
 unwelcome ———, questions or comments about an individual based on any prohibited ground under the Human
Rights Code;
 offensive written or —–material, like graffiti or degrading pictures, based on any prohibited ground under the Human Rights Code;

Answer 8

action
intolerance
comments
joking
inquiries
visual

Question 9

Discrimination and/or Harassment

 using bias or stereotypes in —–or other forms of communication;
 ——-, intimidation or physical force based on a prohibited ground under the Human Rights Code;
 condescending, ——— or patronizing behaviour based on a prohibited ground under the Human Rights Code;
 —–to work or co–operate with a member based on any prohibited ground under the Human Rights Code;
 unwanted —–of a repetitive, derogatory or abusive nature;
 any unwelcome —— contact;
 implied or expressed —–of reward for complying with a sexually oriented request;
 implied or expressed threats or —— for failure to comply with a sexually oriented request;
 unwelcome staring, obscene or offensive ——;
 persistent unwanted contact or attention after a personal ——has ended;
 misgendering trans and gender variant people, and ——–to use chosen name and pronouns; and
 ———, ignoring and other “by omission acts

Answer 9

language
threats
paternalistic
refusal
attention
physical
promise
penalty
gestures
relationship
failure
exclusion

Question 10

Steps taken by a supervisor as part of performance management or discipline are not ———-

Answer 10

harassment

Question 11

Duty to Accommodate
The Service acknowledges its obligation and responsibility, short of —–hardship, to provide accommodated work to its members, for reasons related to a prohibited ground covered under the Human Rights Code.

For accommodation requests, both medical and non-medical, members shall refer to Procedure 08–13

Answer 11

undue

Question 12

Freedom from Reprisal

Every member of the Service has a right to claim and enforce their rights, to provide —– and to participate in proceedings without reprisal or threat of reprisal.

Members shall not harass, intimidate, retaliate or threaten to retaliate against any person who makes a report or complaint about their conduct or the conduct of another Service member.

Any member who, in good faith, reports a breach of Service or Legislative Governance or an act of —–shall not be subject to reprisal for making such report.

Answer 12

evidence
misconduct

Question 13

Confidentiality

Members who, by virtue of their positions, are privy to information or in possession of documentation pertaining to a complaint shall hold such information in strict confidence. This shall include ——from discussions or releasing information, in any form, beyond that outlined in this Procedure, or as required by law

Answer 13

refraining

Question 14

Section 1: Human Rights Complaint Procedure for Service Members

Member
1. When reporting any incident where it is alleged that another member contravened the Human Rights Code may
 initiate an —- complaint per the direction contained within Procedures 13-03 and 13-09, as applicable, and/or
 initiate a Human Rights Complaint ——with the Human Rights Tribunal of Ontario (HRTO)
xvi. Complaints can be mailed directly to the HRTO (http://www.sjto.gov.on.ca/hrto/). The Human
Rights Legal Support Centre (http://www.hrlsc.on.ca/) is available for assistance and
information.

Answer 14

internal
directly

Question 15

Supervisor

2. When receiving an internal complaint containing an allegation that a member contravened the Human Rights Code shall
    comply with Procedures 13–03 and 13–09, as applicable
    ensure the complainant and any witnesses are ——-from reprisal
    ensure the workplace is not ——–

Answer 15

protected
poisoned/toxic

Question 16

Section 2: Complaints Received from the Human Rights Tribunal of Ontario

Complaints received directly from the HRTO are generally ——– to a Service facility. These documents may be addressed to the Service, the Chief of Police, a ——— and/or a specific member. It is important that these documents are sent immediately to —–and that no member shall deal directly with the HRTO.

Answer 16

mailed
Unit Commander
Legal Services

Question 17

Section 2: Complaints Received from the Human Rights Tribunal of Ontario

Member

3. When the respondent in an HRTO complaint shall
    record on the —— side of the original document
    their name, rank/position, employee number, and unit
    the date, time and location received
    their signature
    immediately send a copy of the document to —— by TPS eFax
    advise and provide a copy of the documents to their ———
    may ——a copy of the document
    forward the original document to L——
    not respond ——–to the HRTO
   Supervi

Answer 17

reverse
Legal Services
supervisor
retain
directly
legal Services

Question 18

Section 2: Complaints Received from the Human Rights Tribunal of Ontario

Supervisor

4. Upon becoming aware that a member is the respondent in an HRTO complaint shall
    ensure the member has complied with item 6
    forward the copy of the documents to the respondent’s ———–
    ensure that the complainant and any witnesses are ——–from reprisal
    ensure the workplace is not poisoned/toxic
    not respond ———-to the HRTO

Answer 18

Unit Commander
protected
directly

Question 19

Harassment means engaging in a course of ———comment or conduct that is known or ought reasonably to be known to be unwelcome.
[Source: ss. 10(1), Human Rights Code]

Answer 19

vexatious

Question 20

Human Rights Tribunal of Ontario (HRTO) means the independent ——– government agency who receives Human Rights Code complaint applications and assists parties to ——— complaints through mediation and/or a hearing.

Answer 20

provincial
resolve

Question 21

offensive Material means the possession, reproduction, circulation, dissemination, ——– or posting of any materialthat may be considered ————-under the Human Rights Code in any area of a Toronto Police Service facility.

Answer 21

publication
harassment

Question 22

Ontario Human Rights Commission (OHRC) means an independent government agency that provides leadership for the promotion, protection and ———of human rights and builds partnerships across the human rights system (but does not ——-Human Rights Code complaints).

Answer 22

advancement
receive

Question 23

Poisoned/Toxic Environment is created in a workplace when harassment or discrimination creates a hostile, negative, intolerable ———- as assessed by a reasonable, objective observer. A .poisoned/toxic environment can interfere
with any/or ——— work performance, and can cause emotional and psychological ——–. As such, it results in unequal terms and conditions of employment, and prevents or impairs full and equal enjoyment of employment, benefits, or opportunities. It often involves severe, wrongful behaviour that is persistent or repeated, but a single, stand-alone incident can amount to a poisoned/toxic environment if it is particularly ——-. Service providers must also take steps to also ensure that any environment where they are providing a ——- to the public is not poisoned or toxic.

Answer 23

environment
undermine
impacts
egregious
service

Question 24

Prohibited Grounds means the protected grounds under the Ontario Human Rights Code for which a person cannot
discriminate. These include: age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender
expression, gender identity, marital status (including single status), place of origin, race, receipt of public assistance (in
housing only), record of offences (in employment only), sex (including discrimination based on pregnancy and
breastfeeding), and sexual orientation.

Answer 24

should know this already

Question 25

Racially Biased Policing occurs when a member of a police service inappropriately considers race or ——— in deciding how and with whom to ——–in an enforcement capacity. Racial Biased Policing includes racial ———–

Answer 25

ethnicity
intervene
profiling

Question 26

Stereotyping means that particular roles and ——–are attributed to people on the basis of a prohibited ground under the Human Rights Code

Answer 26

characteristics

Question 27

Systemic Discrimination means organizational policies or practices that create or ——–a position of relative disadvantage for some individuals/groups, on the basis of prohibited grounds.

Answer 27

perpetuate