Week 5 (Becoming an Ethical Manager)

Question 1

Ethics:

Answer 1

Code of conduct of moral principles andvalues that governs
the behaviors of a person or group with respect to what is
right or wrong.

Question 2

5 Aspects of a toxic culture

Answer 2

• Disrespectful
  -Non-inclusive
  -Unethical
  -Cut throat
  -Abuse

-Watch out for leadership behaviour and social norms

Question 3

Ann Skeet, Markkula Center
for Applied Ethics, Santa Clara
U. developed a model of
ethical leadership that focuses
on

Answer 3

• Creating community
• Encouraging ethical conduct
  (codes of conduct, policies,
  practices)
• Showing discipline in one’s role
• Clarifying culture
• Designing ethical systems
  (compensation, benefits, risk
  management

Question 4

4 things Ethical Managers do:

Answer 4

-make a conscious
and visible commitment to ethics.
- build an environment that encourages others
to behave themselves.
-realize that what they do in their personal lives carries
over to the professional arena.
-demonstrate the importance of serving people and
society. `

Question 5

Kohlberg’s Levels and Stages of Moral Development

Answer 5

A) Precoventional
1-Obedience and Punishment
2-Instrumental Orientation

B)
3-Interpersonal
4-Duty

C)
5- Individual Right
6-Universal

Question 6

What Makes Ethical Decisions
So Difficult?

Answer 6

People have different world views that
they bring into the decision-making
process, which causes individuals to
see and interpret situations in
different ways.

As a manager, some situations in
which any choice you make has
potentially negative as well as
potentially positive consequences!

-Our ethical decisions are founded in core
values, many of which are culturally derived.

Question 7

Ethical Dillemas:

Answer 7

Ethical Dilemma arises in a
situation concerning right or wrong
when values are in conflict. Right
and wrong cannot be clearly
identified.
* Managers face an ethical dilemma
when they must choose between
their own interests and the
interests of someone else or some
other group.

Question 8

Ethical Intensity:

Answer 8

Ethical Intensity:
variation in perceived ethical importance. Greater can mean greater
ambiguity about the correct action for an ethical issue or dilemma.

Question 9

Six Factors Determining
Ethical Intensity

Answer 9

1-Magnitude of consequences
2-Probability of impact
3-Social consciousness
4-Time immediacy
5-Proximity
6-Concentration of effects

Question 10

4 steps to make ethical decisions:

Answer 10

1- Is it the truth
2-Is it fair to all concerns
3-Will it build goodwill
4-Will it be beneficial to all involved?

Question 11

Other approaches to ethical decision making:

Answer 11

• Would I be embarrassed if my decision became a headline? (Front page)
• Would I make the same decision if the outcome did not benefit me in the same way?
  (Personal gain)
• Whether or not anyone else knows—will it allow me to knave a good night’s sleep?
  (Sleep test)

Question 12

Courage drives ethics, what is it?

Answer 12

Courage means accepting
responsibility
* Courage means going against the
grain, breaking traditions, reducing
boundaries, going beyond your
comfort zone and initiating change.
* Courageous managers ask for what
they want and say what they think.
* Courage means fighting for valued
outcomes that benefit the whole.