Managers promoting anti discriminatory practise - Unit 5

Question 1

What 4 ways is anti-discriminatory practise promoted?

Answer 1

Policies
Staff training and supervision
Set example in their own practise
Directly challenge

Question 2

What policies can be introduced in hospital/residential home?

Answer 2

Complaints policy
Whistle blowing policy

Question 3

What does the complaints policy allow in a hospital/residential home?

Answer 3

Encourage patients to complain if they feel unfairly treated and staff less likely to do discriminatory practise as patient have ability to complain

Question 4

What does the whistle blowing policy allow in a hospital/ residential home?

Answer 4

staff outlining their responsibility to report discriminatory practise if they witness it so staff are more likely to act responsibly as others can tell management

Question 5

What staff training and supervision can management support in hospital/ residential home?

Answer 5

Training in anti discriminatory practise such as induction programme for new staff and raise awareness of fair treatment and mentoring programmes

Question 6

What should staff be able to do after training?

Answer 6

Identify exactly what discrimination is and be able to observe

Question 7

How can management set an example in their own practise?

Answer 7

Behave in ways that promote anti-discriminatory practise by using appropriate language and commun strategies or arranging interpreters or suitable formats such as leaflets with different language or range of meals and set clear expectations

Question 8

How can management directly challenge discriminatory practise?

Answer 8

Use disciplinary procedures and report staff to their professional bodies eg NMC for nurses and midwives and ensure something is done
be consistent with all employees and respond quickly