Communications Flashcards
According to the Process Groups model, what processes are involved in communications management
Plan Communications Management
Manage Communications
Monitor Communications
What outcomes should be expected as a result of communication Management
Communications are planned and executed
The project manager Solicits feedback to ensure a common understanding
Strategies and tactics are measured and analyzed on a regular basis
Communication Strategies and tactics contribute to stakeholder satisfaction
What tools can help a project manager determine and analyze communications requirements
Stakeholder Register
Stakeholder Personas
Stakeholder Engagement Plan
Locations of Stakeholders
Number of Communication Channels
What are some components of a communications management plan
What communications should be prepared, disseminated, and received among all project stakeholders
How communications should be named and stored
Who has access to the communications
Who has the ability to edit communications
Who has responsibility for sending and receiving project communications
The plan may also include tailored approaches related to language and cultural differences, and may have information on how the effectiveness of project communications will be evaluated
what are some rules for effective meetings?
Set a time limit, and keep to it
Create an agenda with team input
Distribute the agenda beforehand
Stick to the agenda
Let attendees know their responsibilities in advance
Bring the right people together
Chair and lead the meeting with a set of rules
Assign deliverables and time limits for all work assignments that result from meetings
Document and publish meeting minutes
What types of meetings do AGILE teams have
Daily Standup
Iterations Reviews
Retrospective Findings
What are some important elements of project reporting
Provide information and the level of detail required by stakeholders
Design for the needs of the project
Use the most appropriate communication method when sending information
Include measurements against the performance measurement baseline
Be truthful
Help team members know when they need to recommend and implement corrective actions
Help team members and the sponsor determine what preventive actions are needed
Name some of the different types of project reporting
Status report
Progress report
Trend report
Forecasting report
Variance report
Earned value report
Progress metrics
Retrospective findings
Lessons learned documentation
List ways AGILE projects share knowledge
Daily stand-ups
Product demos
Kanban boards
Information radiators
Personas
Wireframes
What are information radiators?
Highly visible displays of information placed in high-traffic areas that inform stakeholders about the project’s status
