Compliance and Delivering Value Flashcards

1
Q

What is the definition of a value chain?

A

A systematic series of steps that go into the creation of a delivered product

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2
Q

What is the purpose of value stream mapping?

A

The team tries to eliminate waste and gain efficiencies in a product delivery process by visualizing, discussing, and analyzing all steps in the process

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3
Q

What is the definition of a system?

A

A continually interacting and interdependent group of items or activities

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4
Q

What are the two categories for compliance requirements from the business environment?

A

Governmental regulations and societal norm
Organizational governance

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5
Q

What is organizational governance?

A

A system within the organization that exists to support the delivery of value to stakeholders

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6
Q

What is project management compliance?

A

Tailoring to project organizational practices and tools supplied by the PMO

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7
Q

What is systems thinking?

A

An awareness that organizations exist within the context of many systems working together for mutual benefit

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8
Q

What is value delivery?

A

Delivering the promised value of the project and product scope

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9
Q

What are the project management principles?

A

Stewardship
Team
Stakeholders
Value
Systems thinking
Leadership
Tailoring
Quality
Risk
Adaptability and resiliency
Enable change to achieve the envisioned future state

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10
Q

What is the definition of stewardship?

A

Acting with care and integrity, and establishing and maintaining trust

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11
Q

How can a project manager navigate complexity?

A

By continually evaluating their approaches, methods, and plans on the project to ensure they are in line with project (and organizational and societal) complexity

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12
Q

What is the difference between a minimally marketable feature (MMF) and a minimally viable product (MVP)?

A

An MMF is the smallest feature that can be released into the marketplace, which stakeholders need or will find useful. MMFs are delivered on a regular basis as updates to already existing consumer products.

An MVP is a version of a product with just enough features to make it useful. The most critical features can be used by early customers. An MVP allows the project manager and team to see how the increment of the product appeals to the customer and how the customer uses the product.

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13
Q

What should a project manager do to manage environmental changes?

A

Have a high level of sophistication about the products and services, the organization, and the environment

Maintain awareness and monitor the possibility of change of any kind

As potential changes are identified, evaluate the changes and their impacts

Plan a response

Lead the team in operating within the organization and the project to support the planned response

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14
Q

Why is it important to understand organizational culture, politics, and governance?

A

It enables the project manager to make needed changes within their projects in ways that minimize negative effects and keep the project moving forward

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15
Q

Name the change models.

A

ADKAR

8-step Process for Leading Change

Virginia Satir Change Model

Transition Model

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16
Q

What is the ADKAR model?

A

ADKAR stands for Awareness, Desire, Knowledge, Ability, and Reinforcement, which are the five steps that an individual goes through to adapt to change

The model helps change management professionals to develop communications and activities for impacted stakeholders undergoing change at each stage of their journey

17
Q

What does the Virginia Satir change model acknowledge?

A

Things often get worse before they get better, but they will eventually get better with clear communication and support