2.1.4 DUX Flashcards
What is digital user experience (DUX)
Digital user experience, or DUX, refers to a person’s overall
experience of using a digital product. It encompasses all aspects
of the interaction between the user and the product, including
the user’s emotions, attitudes, and behaviours.
What are the aspects of DUX
Design
Designing digital products with the user’s needs and preferences in mind.
Navigability
The ease with which a user can move around and find what they are looking for.
Performance The speed and reliability of a digital product.
Efficiency
The ability of a digital product to help the user achieve their goals in the most effective way.
Cross-platform compatibility The ability of a digital product to be used on multiple different platforms and devices.
What are the metrics to test evaluate the elements
Task success rate
Task completion time
Retention rate
Conversion rate
Error rate
Satisfaction
Heuristic evaluation Heuristic means using experience, intuition and trial and error to solve a problem.
What are the elements used when considering and evaluating DUX
aesthetics of design
information architecture
accessibility
Human-computer interaction
Ergonomics
Utility
Performance
Describe Aesthetics of design
Concerned with all of our senses; could consider visual appearance, overall feel of
the digital product and 4D experience.
Describe Information architecture
Organising and structuring information in a way that makes it easy for users to find and understand
Describe Accessibility in the use of a software (DUX)
Including the ease of use and overall usability of the user interface, the ability of users with disabilities to access and use the product, and overall user satisfaction with the experience
Describe Human computer interaction
Anthropomorphic
Cognitive
Empirical
Describe Ergonomics
The design of user interfaces and technology to ensure that they are comfortable and easy to use, without causing strain or injury to the user
Describe utility
The usefulness or value of a product to the user.
Describe performance in the user experience
Includes the speed and responsiveness of the user interface, the stability and reliability of the product, availability of features that support the user’s goals
Define and give an example of wearable technology
Wearables were designed to make it possible for people to access information and technology without having to carry a separate device.
Examples include fitness trackers, smart watches, smart
clothing and implanted devices.
Define Anthropomorphic (DUX)
Anthropomorphic – incorporating elements that possess human-like qualities, so that they are familiar and natural to human users
Define Cognitive (DUX)
Cognitive – the product would align to the way a user thinks and their mental abilities.
Define Empirical
based on evidence from studies of users
