Chapter 5: Non-verbal messages Flashcards

1
Q

Adaptor

A

Touching behaviors and movements that indicate internal states typically related to arousal or anxiety

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2
Q

Affect display

A

The verbal and non-verbal displays of affect (emotion)

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3
Q

Alter-adaptors

A

Refer to the physical movements and manipulations that help people to reduce stress

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4
Q

Artifactual messages

A

Messages that are conveyed by objects made by human hands

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5
Q

Attractiveness

A

A force that draws people together

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6
Q

Boundary markers

A

Identify the edges of territory

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7
Q

Central markers

A

The relationship that involves interaction between participants

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8
Q

Chronemics

A

The study of the use of time in nonverbal communication

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9
Q

Civil inattention

A

The practice of giving some minimal acknowledgement of the presence of a stranger

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10
Q

Color communication

A

Mental expression and add diversity in language communication.

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11
Q

Cultural time

A

A process of creating shared meaning

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12
Q

Earmakers

A

A marker that identifies an item as belonging to a specific person

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13
Q

Emblems

A

Gestures that have very precise meanings known within an ethnic, cultural, or sub-cultural group

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14
Q

Emoticon

A

A small group of symbols arranged to show happiness, sadness, and other emotions.

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15
Q

Facial feedback hypothesis

A

The contractions of the facial muscles may not only communicate what a person feels to others but also to the person him- or herself

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16
Q

Facial management techniques

A

The process of exchanging messages between individuals through verbal and nonverbal cues to reach a shared understanding

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17
Q

Haptics

A

A branch of nonverbal communication that refers to the ways in which people and animals communicate and interact via the sense of touch

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18
Q

Home field advantage

A

Refers to the tendency for sports performers to win more often when competing at their home facility

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19
Q

Illustrators

A

Nonverbal cues directly linked with words

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20
Q

Interpersonal time

A

A process by which we share ideas or information with other people

21
Q

Intimate distance

A

Used for very confidential communications

22
Q

Kinesics

A

Refers to the study of how we use our bodies to communicate

23
Q

Markers

A

Words or phrases with little meaning that are used to suggest relationships

24
Q

Monochronic time orientation

A

Events are scheduled one at a time, with one event following another

25
Q

Nonverbal communication

A

Transfer of information from one person to another without the use of words or spoken language

26
Q

Object adaptors

A

Touching behaviors and movements that indicate internal states typically related to arousal or anxiety

27
Q

Oculesics

A

The study of nonverbal communication behavior involving the eyes

28
Q

Olfactory communication

A

The process by which organisms are able to communicate with each other through different scents and odors

29
Q

Paralanguage

A

The vocal but nonverbal elements of communication by speech

30
Q

Personal distance

A

The amount of distance that people are comfortable putting between themselves and others

31
Q

Polychronic time orientation

A

To a method of managing time, where many events occur at once

32
Q

Primary territories

A

A space controlled by and identified with the person or group who uses it exclusively and to whom it is essential

33
Q

Proxemics

A

The study of how space is used in human interactions

34
Q

Psychological time

A

Temporal dimensions such as duration, pace and the order of perceived and internal events

35
Q

Public distance

A

An impersonal interaction, about 12 - 25 feet away

36
Q

Public territories

A

Refers to the territory that is not owned by the individual, but is open to all

37
Q

Regulators

A

Nonverbal messages that accompany speech to control or regulate what the speaker is saying

38
Q

Secondary territories

A

Signals a person’s affiliation with a certain area or object

39
Q

Self-adaptors

A

A form of nonverbal communication—a class of gestures and movements that help people deal with discomfort

40
Q

Silence

A

When you don’t use words or sounds during a conversation

41
Q

Social clock

A

A culturally defined timeline for social milestones

42
Q

Social distance

A

Refers to the level of acceptance people have of others outside of their own social group or class

43
Q

Temporal communication

A

Refers to the way that individuals rely on past behaviors to set the tone for communication

44
Q

Territoriality

A

Refers to how people use space (territory) to communicate ownership or occupancy of areas and possessions

45
Q

Tie signs

A

Signs, signals, and symbols, that are revealed through people’s actions

46
Q

Touch avoidance

A

A measure of a person’s attitude toward touching, where being touched produces varying degrees of discomfort

47
Q

Touch communication

A

To express interpersonal attitudes of considerable importance

48
Q

Transmitted

A

A linear, one-way process in which a sender intentionally transmits a message to a receiver

49
Q

Turn-taking cues

A

A part of the conversation structure in which one person listens while the other person speaks