Session 1 - Motivation Flashcards
3 types of motivation
Intrinisc Motivation
Enjoyment from culturally diverse experiences
Extrinsic Motivation
Gaining benefits from culturally diverse experiences
Self-efficacy
Having the confidence to be effective in cross-cultural situations
Definiton of CQ Motivation
capability to direct attention and energy towards
learning about and functioning in situations
characterized by cultural differences
Unfamiliar cues in cross-cultural situations cause
- anxiety, stress
- culutral fatigue
- mistakes, failures
- fear of strangers -> self-protective reaction that is natural and common
- intergroup anxiety -> stress and worry during interactions with people who are diffrent
- anxiety-uncertainity management -> people must manage anxiety and uncertainty about what to expect and how to explain others behaviours during interculutral interactions
Uncertainty vs Anxiety
Uncertainty is cognitive, refers to what one knows about another and one’s level of
predictability about another.
Anxiety is the affective equivalent of uncertainty,
refers to the level of discomfort associated with
interacting with a stranger
CQ Motivation -> So what?
- Initiation
- Direction
- Intensity
- Persistence
Initation
Activate the desire / interntion to cross culture
Direction
Channel effort towards a cross-cultural situation
Intensity
tries hard(er) to function effectively in a corss-cultural situation
Persistence
Maintain effort in a cross-cultural situation
CQ Motivation draws out (zeichnet sich aus durch)
CQ Cognition
CQ Metacognition
CQ Behavior
Bandura’s Self-efficacy Model
Enacitve Master
Practice makes perfect
Vicarious Modeling
observe role-model
Verbal Persuasion
Pygmalion & Galatea effects
Arousa / initation
psyched up, be curious
Curiosity Defintion
Start from a place of curiosity
Approach every situation as an
opportunity to learn something new.
Activate the reward system in your
brain.
Epistemic curiosity vs Empathic curiosity
Epistemic curiosity
* Curiosity to acquire new knowledge
Empathic curiosity
* Curiosity about the thoughts and feelings of
other people
C.A.R.E. Model
Curiosity
(epistemic +
empathic)
Awe
(wonder,
amazement)
Respect
(admiration)
Engagement
(beyond the
current
conversation
Curiosity killed the cat
Curiosity killed the cat, but satisfaction brought it back
Curiosity killed the cat – dangers of unnecessary investigation (DISCOMFORT, UNSAFE)
But satisfaction brought it back – risk would led to resurrection because of the satisfaction of finding out (I DID IT!)
CQ Motivation -> What?
Intrinsic Motivation
Extrinsic Motivation
Self-Efficacy
C
CQ Motivation -> So What? Why is it important?
Intiation, Direction, Intensity, Persistance
Manage Uncertainty, Anxiety
CQ Knowlege, Strategy, Action
CQ Motication -> Now what? How to improve?
Enactive Mastery
Vicarious Modeling
Verbal Persuasion
Curiosity
