Chapter 14; proffesionalism and personnel management

Question 1

legend

Answer 1

a drug that can be dispensed to the public only with an order given by a properly authorized person

Question 2

medical orders

Answer 2

the means of communication between the pharmacy and physicians in an institutional setting whereby medical procedures and prescription medications are described

Question 3

pharmacy satellite:

Answer 3

a designated area with patient care where drugs are stored, prepared, and dispensed for patients

Question 4

policies and procedures (P&P):

Answer 4

documents provided by an institution to give guidance to personnel regarding what is expected of them

Question 5

quality control:

Answer 5

the process of checks and balances followed during the manufacturing of a product or the delivery of a service to ensure that the end product or services meets or exceeds previously determined standards

Question 6

quality improvement

Answer 6

a scientific and systematic process involving monitoring, evaluating, and identifying problems and then developing and measuring the improvement strategies

Question 7

registration

Answer 7

the process of being enrolled in an existing list of accepted pharmacy technicians who have met the standards of a particular state